Reaching for excellence – Running an Amalfi Coast luxury boutique hotel

Reaching for excellence – Running an Amalfi Coast luxury boutique hotel

Author: 50 Shades of Hospitality January 6, 2025 Duration: 29:17
In this podcast, we interview Estelle Vassallo, who is the General Manager of the Anantara Convento di Amalfi Grand Hotel in Italy. Estelle answers our questions about crisis management in the hospitality field and about what it takes to become a GM. We ask Estelle to describe what it is like to manage a hotel in an iconic location like the Amalfi Coast and she explains what kind of clients the Anantara Convento di Amalfi Grand Hotel attracts. We also discuss the sel...

Step into the vibrant, demanding, and endlessly fascinating world of hotels, travel, and service through the conversations on 50 Shades of Hospitality. This isn't about abstract theories; it's built on real stories from the people who live this life every day. Each episode connects you with a different professional from somewhere across the globe, from seasoned hoteliers to tourism innovators, who open up about their own journeys. You’ll hear them dissect what’s changing right now-the new technologies reshaping a guest's stay, the emerging trends defining travel, and the creative solutions solving age-old problems. The dialogue goes beyond simple success stories to explore the genuine challenges and rewards that define a career in this field. More than just a business podcast, these discussions aim to fuel the passion of those already building their lives in hospitality while painting a clear, compelling picture for anyone curious about where they might belong. Tune in for an authentic, ground-level perspective that celebrates the complexity and human connection at the heart of this industry.
Author: Language: en-us Episodes: 100

50 Shades of Hospitality
Podcast Episodes
Winning Gold! World Skills Champion of Hotel Reception [not-audio_url] [/not-audio_url]

Duration: 43:24
In this podcast, we speak to Carmen Többen who won the WorldSkills Gold Medal for best receptionist in Lyon, France last year. After winning the Gold Medal at the SwissSkills competition in Bern in 2022 and the EuroSkill…
San Leonardo - An Italian Wine Estate with a Rich History [not-audio_url] [/not-audio_url]

Duration: 35:49
In this podcast, Anselmo Guerrieri Gonzaga shares the extraordinary history of his family-owned winery, Tenuta San Leonardo, which is an estate of historical significance where great wines are created in Trentino. It pro…
Exploring Mexico’s Culinary Heritage [not-audio_url] [/not-audio_url]

Duration: 29:15
In this podcast, Philippe Rey-Westlund and Byron Rey-Westlund talk about their culinary adventures in Mexico and what has and continues to inspire these explorations of Mexico’s culinary history. Both Byron and Philippe…
Making idealistic culinary dreams come true [not-audio_url] [/not-audio_url]

Duration: 34:34
Walter el Nagar is a passionate Chef with a multicultural background and a strong desire to make not only a culinary mark but a social one as well. In this podcast, Walter describes his passion for creative culinary arts…
Surfing and Community Tourism [not-audio_url] [/not-audio_url]

Duration: 26:23
In this podcast we speak to Bastian Barnbeck who is a social entrepreneur and the founder of Waved, a non-profit organization that empowers students from rural coastal communities in Panama, using surfing a tool for soci…
Invest in Your Team, and They Will Invest in You [not-audio_url] [/not-audio_url]

Duration: 36:58
In this podcast, Tobias Cornet and Raad Masarwah from The Right Balance, a hospitality consulting and training company that helps hotels across all their revenue generating departments to increase sales, enhance guest ex…
Hospitality and Tourism Opportunities in Romania [not-audio_url] [/not-audio_url]

Duration: 36:36
In this podcast, Razvan Pirjol, CEO of Turism Felix and the owner of Leading Choice, a global hospitality counselling company in Romania, answers our questions about the hospitality and tourism industry in Romania and gi…
Swiss4Afrika – a sustainable hospitality training model [not-audio_url] [/not-audio_url]

Duration: 30:13
In this podcast, Brigitte Lawler from Swiss4Africa describes the work that their non-profit organization, registered in Bern, Switzerland, is currently doing in South Africa. They work with small NPO’s in South Africa to…