What would Hospitality be without Concierges?

What would Hospitality be without Concierges?

Author: 50 Shades of Hospitality January 13, 2025 Duration: 32:27
With over 40 years-experience as a luxury hotel concierge, Robert Watson shares his career path and choices along with some unforgettable experiences with our listeners. Starting as a page boy at the InterContinental Hotel in London, Robert has also worked at some of London’s famous hotels such as Mayfair Hotel, the Park Hyatt Carlton Tower and the Grosvenor. In this podcast, Robert describes what a concierge does, why this position is still important for prestigious hotels...

Step into the vibrant, demanding, and endlessly fascinating world of hotels, travel, and service through the conversations on 50 Shades of Hospitality. This isn't about abstract theories; it's built on real stories from the people who live this life every day. Each episode connects you with a different professional from somewhere across the globe, from seasoned hoteliers to tourism innovators, who open up about their own journeys. You’ll hear them dissect what’s changing right now-the new technologies reshaping a guest's stay, the emerging trends defining travel, and the creative solutions solving age-old problems. The dialogue goes beyond simple success stories to explore the genuine challenges and rewards that define a career in this field. More than just a business podcast, these discussions aim to fuel the passion of those already building their lives in hospitality while painting a clear, compelling picture for anyone curious about where they might belong. Tune in for an authentic, ground-level perspective that celebrates the complexity and human connection at the heart of this industry.
Author: Language: en-us Episodes: 100

50 Shades of Hospitality
Podcast Episodes
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Duration: 26:02
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Duration: 34:58
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Duration: 36:45
Claire Dupleix is a Hospitality and Hotel Reception Ambassador in France and a MOF (Mellieur Ouvrier de France / Best Craftsman of France). She was the first to receive this prestigious honour for Hotel Receptionist in 2…
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Duration: 42:46
In this podcast, Cathleen Cain, explains why many hospitality businesses are not accessible for people with limited mobility and what they can do to improve this. In her opinion, some simple, inexpensive changes can make…