Holiday tech support, Hold Assist, Ask9to5Mac

Benjamin and Chance return from the holiday break with some classic stories of tech support from the trenches. Also, iOS 26 Hold Assist proves better in theory than in reality based on listener feedback, and we do some Ask9to5Mac to close out 2025.  And in Happy Hour Plus, Benjamin and Chance debate what should be 9to5Mac’s Product of the Year. Subscribe at 9to5mac.com/join.  Sponsored by HelloFresh: America’s #1 meal kit! Get 10 free meals + a FREE Zwilling Knife (a $144.99 value) on your third box at HelloFresh.com/happyhour10fm. Sponsored by Square: Get up to $200 off Square hardware when you sign up at square.com/go/happyhour. Hosts Chance Miller @ChanceHMiller on Twitter @ChanceHMiller on Instagram @ChanceHMiller on Threads Benjamin Mayo @bzamayo on Twitter @bzamayo@mastodon.social @bzamayo on Threads Subscribe, Rate, and Review Apple Podcasts Overcast Spotify 9to5Mac Happy Hour Plus Subscribe to 9to5Mac Happy Hour Plus! Support Benjamin and Chance directly with Happy Hour Plus! 9to5Mac Happy Hour Plus includes:  Ad-free versions of every episode  Pre- and post-show content Bonus episodes Join for $5 per month or $50 a year at 9to5mac.com/join.  Feedback Submit #Ask9to5Mac questions on Twitter, Mastodon, or Threads Email us feedback and questions to happyhour@9to5mac.com