There's No Reason Why Your Car Cannot Communicate With The Fuel Pump - Filling Station in High Tech Future

There's No Reason Why Your Car Cannot Communicate With The Fuel Pump - Filling Station in High Tech Future

Author: Africa Business Radio January 29, 2018 Duration: 27:39
The petroleum retail industry has evolved over the past three decades – in terms of structure, layout, ownership, and technologies. Processes are more streamlined through integrated process and systems, from mechanical DU, tank gauges, to electronic, automated Desktop Underwriter (DU) /Automatic Tank Gauging (ATG) and Fluid Catalytic Cracking (FCC), and integrated Point of Sale (POS), Back Office System (BOS) and Hours of Service (HOS).

But the traditional forecourt model where the processes are manual is, once again, ripe for disruption. Take for example the process of filling up your tank and purchasing goods at the convenience stores. With technologies such as the Internet of Things (IoT), Artificial Intelligence (AI) and analytics, the possibilities are endless.

If we have a look at macro-trends in the Retail Energy sector – including environmental concerns, new forms of biofuels, price pressures, and the advent of driverless cars – they are changing the game for fuel retailers. Our classic petrol forecourt scene may not be around for much longer, as forward-thinking energy players use advanced technologies to redefine the forecourt experience.

Petrol stations are under pressure from a number of retailers as they look to adapt to changing demographics (digital natives, millennials), and new technologies like e-commerce, robotics, mobility, and the Internet of Things (IoT). All these trends are upending site operations and customer service.

Here are a few ways to deliver new offerings and value propositions, enabling forecourts to evolve in the future – enhancing customer engagement, marketing efficiency, business capability:
- A shift to format fewer forecourts
- Smart Payments
- Loyalty on steroids
- On-demand, drone delivery
- Electric charging
- Integration into connected cars
- Beyond energy for autonomous cars
- New business models to complement or supersede

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Tune into African Perspective for a grounded and detailed exploration of the continent's economic currents, brought to you by Africa Business Radio. This isn't just headlines; it's a deep dive into the mechanics, opportunities, and narratives shaping markets from Casablanca to Cape Town. Each episode moves between the granular details of a rising tech startup in Lagos and the broader, interconnected macroeconomic policies affecting trade across the 55 African Union member states. You'll hear analysis that connects local innovation to regional trends and global investment flows, offering a nuanced picture often missing from international coverage. The African Perspective podcast is built for professionals, investors, and anyone curious about the real drivers of business on the continent, providing context and insight that goes beyond the surface. By focusing on both the emerging ventures and the larger financial stories, the show paints a complete portrait of a dynamic economic landscape in constant evolution. Listen for authentic voices and expert commentary that make sense of a complex and rapidly changing environment.
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