353: Can AI Bring Back the Human Side of CRM? Jody Glidden, CEO of Postilize, on Nurturing Relationships

353: Can AI Bring Back the Human Side of CRM? Jody Glidden, CEO of Postilize, on Nurturing Relationships

Author: Dan Turchin September 15, 2025 Duration: 29:13
Send us Fan Mail Jody Glidden is the CEO and founder of Postilize, a company focused on reinventing CRM through AI. Before launching Postilize, he co-founded Introhive and served as CEO until 2022, helping raise over $100 million to build the enterprise relationship management category. A serial entrepreneur, Jody previously founded icGlobal, which was acquired by Smartforce, and played a key role in scaling Chalk Media, later acquired by BlackBerry maker Research in Motion. He holds a BBA fr...

Dan Turchin, CEO of PeopleReign, guides conversations that cut through the hype surrounding artificial intelligence to examine its tangible, often complex, impact on our professional lives. In AI and the Future of Work, each episode moves beyond theoretical discussion to ground itself in the realities of implementation, ethics, and human adaptation. You’ll hear from a diverse range of voices-technologists building the tools, executives steering strategy, HR professionals managing change, and academics questioning the long-term implications. These dialogues delve into the practical challenges and opportunities AI presents across business functions, from automating IT service desks to reshaping talent management and confronting ethical dilemmas. This podcast is for anyone invested in navigating the transition thoughtfully, whether you're an enthusiast curious about the algorithms, a leader tasked with integration, or a scholar studying its societal effects. The focus remains squarely on the intersection of machine capability and human experience, exploring what it means to lead, work, and retain our humanity in an increasingly automated world. Tune in for candid insights that help make sense of the accelerating transformation of the workplace.
Author: Language: en-us Episodes: 100

AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics
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