The Best AI Is the Kind You Don’t Notice (How IHG Is Scaling AI That Actually Works)

The Best AI Is the Kind You Don’t Notice (How IHG Is Scaling AI That Actually Works)

Author: World Wide Technology: Artificial Intelligence Experts March 25, 2026 Duration: 34:43
Most enterprise AI tries to be impressive. In a hotel, it just needs to work. No one checks in hoping to experience great AI. They want things to feel smooth, fast, intuitive — like everything is just handled. That’s the standard. At IHG Hotels & Resorts, AI is being applied with that mindset. Not as a headline, but as a way to make employees more effective and operations run cleaner behind the scenes. In this episode, IHG Chief Product and Technology Officer Jolie Fleming shares what it ...

The AI Proving Ground Podcast: Exploring Artificial Intelligence & Enterprise AI with World Wide Technology is a weekly conversation focused on moving artificial intelligence from theoretical potential to tangible business results. Hosted by the artificial intelligence experts at World Wide Technology, this podcast directly addresses the intricate reality of implementing AI within complex organizations. Each episode features candid discussions with top experts, IT leaders, and innovators who are actively navigating this landscape. The dialogue centers on practical insights, dissecting real-world case studies that reveal what genuinely drives AI return on investment. You'll hear detailed explorations of the toughest challenges teams face, from initial strategic alignment and data foundation work to the final stages of deployment and scaling. The goal is to demystify the process, breaking down both successful approaches and common pitfalls encountered in enterprise AI. This isn't about futuristic speculation; it's a grounded examination of the tools, processes, and decisions that separate promising pilots from production-ready systems. Tune in for a clear-eyed, actionable perspective on how leading companies are building, integrating, and leveraging AI to solve concrete business problems.
Author: Language: en-us Episodes: 87

AI Proving Ground Podcast: Exploring Artificial Intelligence & Enterprise AI with World Wide Technology
Podcast Episodes
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