Your Customer Data Has No Owner

Your Customer Data Has No Owner

Author: World Wide Technology: Artificial Intelligence Experts April 29, 2026 Duration: 35:23
Most personalization efforts fail long before AI becomes the problem. It fails in quieter ways. A missing identity. A disconnected signal. A decision no one owns. In this conversation, Ralph Jovine and Chris Douglas unpack why most personalization efforts stall long before AI becomes the problem. The issue is structural. Data ownership is unclear. Governance is inconsistent. Signals don’t connect across the journey. They get into what actually needs to be in place for personalization to work ...

The AI Proving Ground Podcast: Exploring Artificial Intelligence & Enterprise AI with World Wide Technology is a weekly conversation focused on moving artificial intelligence from theoretical potential to tangible business results. Hosted by the artificial intelligence experts at World Wide Technology, this podcast directly addresses the intricate reality of implementing AI within complex organizations. Each episode features candid discussions with top experts, IT leaders, and innovators who are actively navigating this landscape. The dialogue centers on practical insights, dissecting real-world case studies that reveal what genuinely drives AI return on investment. You'll hear detailed explorations of the toughest challenges teams face, from initial strategic alignment and data foundation work to the final stages of deployment and scaling. The goal is to demystify the process, breaking down both successful approaches and common pitfalls encountered in enterprise AI. This isn't about futuristic speculation; it's a grounded examination of the tools, processes, and decisions that separate promising pilots from production-ready systems. Tune in for a clear-eyed, actionable perspective on how leading companies are building, integrating, and leveraging AI to solve concrete business problems.
Author: Language: en-us Episodes: 87

AI Proving Ground Podcast: Exploring Artificial Intelligence & Enterprise AI with World Wide Technology
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