"A Sale Isn't a Sale Until The Invoice is PAID..."

"A Sale Isn't a Sale Until The Invoice is PAID..."

Author: John Lamerton & Jason Brockman | Ambitious Lifestyle Business Owners July 2, 2026 Duration: 24:42

Get the Late Payment Calculator: https://chargeservices.co.uk/late-payment-calculator

Find out more about the One Percent Club: https://www.bigidea.co.uk/one-percent-club

In this episode: 
0.00 - Introduction 
1.04 - What impact does late payment have on small business owners?
2:59 - A sale isn't a sale until the invoice is paid
6.11 - Charging interest on late payments
10.41 - Prevention is better than cure
14.26 - You're not in the wrong to ask for your money!
16:22 - Will the Small Business Protections (Late Payments) Bill actually help small businesses?
18.22 - Paying tax on "profits" you haven't actually received!
20.15 - Sacking off work for a Friday afternoon at the soft play.
23.30 - What does an ambitious lifestyle business look like for Jenni?

Late payments are horrible.

Not just because they muck up your cash flow.

But because of the "ick" attached to them.

The awkwardness of chasing.

That "am I being too pushy?" feeling.

The ridiculous situation where you've done the work, but somehow feel bad asking for YOUR MONEY.

There's often a gap between sending invoices and actually getting paid. Jenni Sampson helps reduce that gap - and reduce the "ick" too.

In this episode of the Ambitious Lifestyle Business podcast, Jason and I spoke to Jenni about how she built a simple credit control system that any small business owner can follow.

It's a clear, step-by-step process for following up, using templates, scripts and simple confidence-building prompts.

The result? Better cash flow. Less stress. No more guessing what to say.

And much less of that horrible knot-in-the-stomach feeling when an invoice goes overdue.

We also talk with Jenni about charging interest on late payments, whether the government's new "Small Business Protection Bill" will make an ounce of difference, and the importance of chasing debt promptly (and certainly before you pay VAT and Corporation Tax on it! 🤦)

We talked about the whole journey on this latest episode of the Ambitious Lifestyle Business podcast. Available everywhere you get your podcasts.


Hosted by John Lamerton and Jason Brockman, who are themselves ambitious lifestyle business owners, the Ambitious Lifestyle Business podcast is built on a practical, sustainable premise. It moves beyond the exhausting hustle culture to explore how consistent, manageable improvements lead to significant growth. The focus is on actionable strategies for attracting more customers and increasing revenue, but crucially, without simply trading more hours for dollars. Each conversation digs into the systems, mindset shifts, and marketing approaches that allow you to build a business that supports your life, not the other way around. You'll hear from the hosts' direct experience and from a variety of practitioners who prioritize efficiency and freedom. This isn't about theoretical fluff; it's about the real, incremental tweaks you can implement to create a more resilient and profitable operation. Tune in for a candid discussion on working smarter, where the goal is a thriving business that affords you the time and energy for the things that matter most. The Ambitious Lifestyle Business podcast offers a refreshingly honest take on entrepreneurship, proving that ambition and lifestyle don't have to be opposing forces.
Author: Language: English Episodes: 50

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