Customer Won't Pay

Customer Won't Pay

Author: Angela Brown June 8, 2021 Duration: 8:39

What do you do when a customer won't pay you for the cleaning you did? How do you deal with difficult customers who refuse to pay? Here is how you manage your client's expectations and be clear about what it is you do so you don't have customers that won't pay you.

 

Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown

 

 

*** PROMISED LINKS AND GOOD KARMA RESOURCES ***

 

Maintenance vs. Deep Cleaning - https://savvycleaner.com/maintenance-vs-deep-cleaning

Pricing Basics: https://savvycleaner.com/pricing-basics

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Price: Maximizing Customer Loyalty through Personalized Pricing - https://amzn.to/3fYB6Oj

 

These good karma links connect you to affiliated sites that offer products or services that relate to today's show. As an Amazon Associate, I earn from qualifying purchases. Your support pays our production costs to bring you these free daily tips. THANK YOU.

 

 

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*** MOST REQUESTED LIST OF CLEANING STUFF I USE ***

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*** WHAT IS ASK A HOUSE CLEANER? ***

Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. 

Learn how to clean. How to start a cleaning business. Marketing and advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. And cleaning company expansion help.

Our host, Angela Brown, a professional house cleaner for 25 years, ran and managed one of the largest independently owned cleaning companies in the Southeast United States.  She is the CEO and founder of Savvy Cleaner Training for House Cleaners and Maids.

 

*** SPONSORSHIPS & BRANDS *** 

We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry read this: https://savvycleaner.com/product-review 

 

*** THIS SHOW WAS SPONSORED BY ***

SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com

 

MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com

 

SAVVY PERKS – Employee Benefits for Small Business Owners – 

https://savvyperks.com 

 

VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental 

https://TurnoverCleaningTips.com 

 

FUNNY CLEANING SHIRTS – Incentive and thank you gifts for house cleaners and maids.

https://FunnyCleaningShirts.com 

 

*** VIDEO CREDITS ***

VIDEO/AUDIO EDITING: Kristin O  https://savvycleaner.com/reviews/kristin-o

HOST: Angela Brown  https://savvycleaner.com/reviews/angela-brown 

PRODUCER: Savvy Cleaner https://savvycleaner.com


Angela Brown, known to many as the House Cleaning Guru, hosts Ask a House Cleaner, a daily resource that feels more like a conversation with a deeply knowledgeable friend than a formal lesson. This podcast lives in the practical, sometimes messy, world of maintaining a home or running a cleaning service. Each episode is built directly from listener questions, which means the topics are always relevant and grounded in real challenges. You’ll hear specific strategies for tackling stubborn stains on various surfaces, the nuances of different cleaning techniques, and advice on selecting the right tools for the job. Beyond the physical work, Angela delves into the less-discussed aspects of the craft, such as managing client relationships and effective ways to market a cleaning business for those who do this professionally. The guidance is consistently actionable, designed to be applied immediately whether you’re caring for your own garden, organizing a leisure space, or building a career. The tone is straightforward and encouraging, demystifying tasks that can often feel overwhelming. By focusing on daily, digestible insights, this podcast builds a comprehensive education in home care and business acumen over time. It’s a reliable source for anyone who wants their environment to be cleaner and their process to be smarter, meeting you exactly where you are in your journey.
Author: Language: English Episodes: 1000

Ask a House Cleaner
Podcast Episodes
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Holiday Cancellations for House Cleaners - Don't Go Broke [not-audio_url] [/not-audio_url]

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The end of the year brings holiday cancellations for house cleaners. What do you to do to keep clients on schedule? How do you fill the inevitable cancellations that happen during the holidays? Watch this video for some…