Customer Won't Pay

Customer Won't Pay

Author: Angela Brown June 8, 2021 Duration: 8:39

What do you do when a customer won't pay you for the cleaning you did? How do you deal with difficult customers who refuse to pay? Here is how you manage your client's expectations and be clear about what it is you do so you don't have customers that won't pay you.

 

Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown

 

 

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*** WHAT IS ASK A HOUSE CLEANER? ***

Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. 

Learn how to clean. How to start a cleaning business. Marketing and advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. And cleaning company expansion help.

Our host, Angela Brown, a professional house cleaner for 25 years, ran and managed one of the largest independently owned cleaning companies in the Southeast United States.  She is the CEO and founder of Savvy Cleaner Training for House Cleaners and Maids.

 

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*** VIDEO CREDITS ***

VIDEO/AUDIO EDITING: Kristin O  https://savvycleaner.com/reviews/kristin-o

HOST: Angela Brown  https://savvycleaner.com/reviews/angela-brown 

PRODUCER: Savvy Cleaner https://savvycleaner.com


Angela Brown, known to many as the House Cleaning Guru, hosts Ask a House Cleaner, a daily resource that feels more like a conversation with a deeply knowledgeable friend than a formal lesson. This podcast lives in the practical, sometimes messy, world of maintaining a home or running a cleaning service. Each episode is built directly from listener questions, which means the topics are always relevant and grounded in real challenges. You’ll hear specific strategies for tackling stubborn stains on various surfaces, the nuances of different cleaning techniques, and advice on selecting the right tools for the job. Beyond the physical work, Angela delves into the less-discussed aspects of the craft, such as managing client relationships and effective ways to market a cleaning business for those who do this professionally. The guidance is consistently actionable, designed to be applied immediately whether you’re caring for your own garden, organizing a leisure space, or building a career. The tone is straightforward and encouraging, demystifying tasks that can often feel overwhelming. By focusing on daily, digestible insights, this podcast builds a comprehensive education in home care and business acumen over time. It’s a reliable source for anyone who wants their environment to be cleaner and their process to be smarter, meeting you exactly where you are in your journey.
Author: Language: English Episodes: 1000

Ask a House Cleaner
Podcast Episodes
Angela Brown's Top 7 Dusters [not-audio_url] [/not-audio_url]

Duration: 8:08
These are Angela Brown's top 7 dusters for professional house cleaners for 2022. Her philosophy is why use two dusters when one will do? Each duster has multiple capabilities and can be used on various surfaces. Some dus…
How Often Should You Clean Valances [not-audio_url] [/not-audio_url]

Duration: 4:55
How often should you clean valances, decorative pillows, chairs, and lampshades? Most people know you are supposed to clean them, but how and when is often a mystery. Can you clean valances yourself and do they go in the…
First Rule of the Clutter Corner [not-audio_url] [/not-audio_url]

Duration: 5:21
The first rule of the clutter corner is fundamental for permanent change. Many people declutter in a random way and it rarely sticks. While they may have tossed items they no longer want, they haven't determined what the…
Water Damage from Broken Pipes - House Cleaner Panics [not-audio_url] [/not-audio_url]

Duration: 12:01
To prevent water damage from a broken pipe while on the job here is what you need to know. Water can move pretty fast through the foundation of a home, and if it's not dried properly, at the right temperatures can quickl…
Not All Hoarders Have Mental Illness [not-audio_url] [/not-audio_url]

Duration: 8:41
Not all hoarders have a mental illness or are lazy. In 30 years as a professional house cleaner, I've uncovered a fascinating observation. Are you a hoarder or are you married to one? Do you or a loved one feel shame or…
Clutter Corner What is it? Do You Need One? [not-audio_url] [/not-audio_url]

Duration: 7:28
Do you have a clutter corner and do you need one? Wait! What is a clutter corner? If you've ever thought about cleaning your room or decluttering and organizing your home, you may have come up short on where to start. Do…
How to Clean Vertical Blinds (Pro Cleaning Tips) [not-audio_url] [/not-audio_url]

Duration: 4:17
Once you know how to clean vertical blinds it's easy. The key is to clean them on a regular basis like a bi-weekly cleaning schedule. Vertical blinds have two sides that can easily be dusted with a Swiffer duster on a bi…
Clogged Drains - What Every Pro Cleaner Needs to Know (Smith.ai) [not-audio_url] [/not-audio_url]

Duration: 9:01
Got a clogged drain or two? Here's what pro cleaners need to know about unclogging the drains in the homes they clean, and the metaphorical drains in their #cleaningbusiness A clogged drain is a sign that something slipp…
Decluttering Old Electronics - Declutter With Me [not-audio_url] [/not-audio_url]

Duration: 7:26
xi2mY%C2L5 Decluttering old electronics is next up on our list. You can declutter with me, and we will start with the clump of cables and cords hiding under your desk or game console. Today we will look at old headsets w…
I Tried Gratitude Cleaning and Here's What Happened !!! [not-audio_url] [/not-audio_url]

Duration: 8:20
I tried gratitude cleaning. Like most people, I hated to clean. As a professional house cleaner, it was a job that put food on the table, but I didn't enjoy it at all. One day on a job when I was feeling punished by clea…