How to end a cleaning client relationship without drama and still remain friends? Is your client being too picky? Does she want more without paying more? It may be time to have a conversation and go your separate ways.
Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown (https://g.page/r/CbMI6YFuLU2GEBI/review)
*** END A CLEANING CLIENT RELATIONSHIP CHAPTERS ***
0:00 - Meet Angela Brown, the House Cleaning Guru
0:50 - How do I break up with my cleaning client?
1:12 - Why is my client so picky?
1:43 - My client has changed; what do I do?
2:00 - What do I do if my client wants me to stay longer but won't pay more?
2:22 - How do we part professionally?
2:38 - How to have an honest conversation?
3:08 - If neither party wants drama, is it easier to break up?
3:48 - Do I need to be clear about my expectations?
4:09 - Should I be honest about why we can't work together?
*** PROMISED LINKS AND GOOD KARMA RESOURCES ***
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service - https://amzn.to/3C6HHC1
Customer Service Training 101: Quick and Easy Techniques That Get Great Results - https://amzn.to/3C2oG3B
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization - https://amzn.to/3C6mxUy
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine - https://amzn.to/3PVKmEz
The Ten Principles Behind Great Customer Experiences - https://amzn.to/3vnuBN8
(When available, we use affiliate links and may earn a commission!)
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*** TRAINING & CLEANING CERTIFICATION***
https://savvycleaner.com/join
*** MOST REQUESTED LIST OF CLEANING STUFF I USE ***
https://www.Amazon.com/shop/AngelaBrown
*** CONNECT WITH ANGELA ON SOCIAL MEDIA ***
YouTube: https://www.youtube.com/@AskAngelaBrown
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Store: https://amazon.com/shop/AngelaBrown
*** GOT A QUESTION FOR A SHOW? ***
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*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY ***
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*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP ***
https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** VRBO AIRBNB CLEANING FACEBOOK GROUP ***
https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/
*** LOOKING FOR A WAY TO GET MORE CLEANING LEADS ***
https://housecleaning360.com
*** SPONSOR A CLEANER - SAVVY CLEANER SCHOLARSHIP FUND ***
Each year Savvy Cleaner gives away scholarships to the Savvy Cleaner Network, which includes training for house cleaners and maids, group coaching, and 24/7 network support. This trains them in personal protective equipment, chemical safety, cleaning equipment between jobs, how to clean techniques, and more. If you find value in this show and you want to pay it forward, you can sponsor a cleaner here:
Give: https://savvycleaner.com/scholarship-fund
Apply - https://savvycleaner.com/scholarship-application
*** SPONSORSHIPS & BRANDS ***
We do work with sponsors and brands. If you are interested in working with us and you have a product or service that makes sense for the cleaning industry, here's how to work with us -https://savvycleaner.com/brand-deals
*** THIS SHOW WAS SPONSORED IN PART BY ***
SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com
VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental
https://TurnoverCleaningTips.com
FUNNY CLEANING SHIRTS – Incentive and thank-you gifts for house cleaners and maids.
https://FunnyCleaningShirts.com
HOARDING WORLD - Helping you change your relationship with stuff
https://HoardingWorld.com
*** VIDEO CREDITS ***
VIDEO/AUDIO EDITING: Kristin O https://savvycleaner.com/reviews/kristin-o
HOST: Angela Brown https://g.page/r/CbMI6YFuLU2GEBI/review
PRODUCER: Savvy Cleaner https://savvycleaner.com
