Setting Expectations For High Maintenance Clients

Setting Expectations For High Maintenance Clients

Author: Angela Brown December 13, 2023 Duration: 6:54

High maintenance clients demand extraordinary skill. On this episode of "Ask a House Cleaner," host Angela Brown and guest Ryan Day tackle best practices for setting expectations with challenging customers. 

Learn phrases that diplomatically educate demanding clients on reasonable accommodations. Hear stories of graceful exits ending untenable relationships for both parties' wellbeing. Discover win-win solutions that uphold standards without compromise. With wisdom and poise, find understanding in each interaction.

Setting Expectations For High Maintenance Clientss Chapters:
00:00 Introducing Ryan Day 
00:33 Dealing with Homeowners with Unrealistic Expectations 
02:02 Handling a Difficult Customer and Setting Realistic Expectations

RESOURCES -----------------
Mr. Clean Magic Eraser - https://amzn.to/3uBnMdM
4 Pack Deep Cleaning Brush Set - https://amzn.to/3uKlHvS
BISSELL Power Steamer Heavy Duty 3-in-1 Steam Mop - https://amzn.to/3N3Y08j
18" Professional Microfiber Mop - https://amzn.to/49WBB6E
8 Pcs Hand-held Groove Gap Cleaning Tools - https://amzn.to/47EWBg8
(When available, we use affiliate links and as Amazon Associates, we earn a commission on qualifying purchases.)

*** RATE THIS PODCAST *** 
https://ratethispodcast.com/askahousecleaner 

*** TRAINING & CLEANING CERTIFICATION***
https://savvycleaner.com/join

*** MOST REQUESTED LIST OF CLEANING STUFF I USE ***
https://www.Amazon.com/shop/AngelaBrown 

SOCIAL MEDIA ---------------

*** CONNECT WITH HOME CLEAN HEROES OF HUNTSVILLE ON SOCIAL MEDIA ***
Facebook: https://www.facebook.com/HomeCleanHeroesofHuntsville/
Pinterest: https://www.pinterest.com/HomeCleanHeroes/
Instagram: https://www.instagram.com/homecleanheroes_huntsville/

*** CONNECT WITH ANGELA ON SOCIAL MEDIA *** 
YouTube: https://www.youtube.com/@AskAngelaBrown
Facebook: https://www.Facebook.com/AskAngelaBrown
Twitter: https://Twitter.com/AskAngelaBrown
Instagram: https://instagram.com/AskAngelaBrown
Pinterest: https://Pinterest.com/AskAngelaBrown
Linkedin: https://www.linkedin.com/in/AskAngelaBrown
TikTok: https://www.tiktok.com/@askangelabrown
Store: https://www.amazon.com/shop/AngelaBrown
URL: https://AngelaBrown.com

NEED MORE CLEANING HELP? -------------

*** GOT A QUESTION FOR A SHOW? ***
Please email it to Angela[at]AskaHouseCleaner.com
Voice Mail: Click on the blue button at https://askahousecleaner.com 

*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP ***
https://www.facebook.com/groups/ProfessionalHouseCleaners/

*** VRBO AIRBNB CLEANING FACEBOOK GROUP ***
https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/

*** LOOKING FOR A WAY TO GET MORE CLEANING LEADS ***
https://housecleaning360.com

SPONSORSHIPS & BRANDS -------------------

Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown - https://g.page/r/CbMI6YFuLU2GEBI/review

*** ADVERTISE WITH US *** 
We do work with sponsors and brands. If you are interested in working with us and you have a product or service that makes sense for the cleaning industry here's how to work with us -https://savvycleaner.com/brand-deals

*** SAVVY CLEANER BRANDS *** 
SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com/join

VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental 
https://TurnoverCleaningTips.com 

FUNNY CLEANING SHIRTS – Incentive and thank-you gifts for house cleaners and maids.
https://FunnyCleaningShirts.com 

HOARDING WORLD - Helping you change your relationship with stuff
https://HoardingWorld.com

REALTY SUCCESS HUB - Helping you sell your home fast
https://realtysuccesshub.com

CREDITS --------------------------

Show Produced by: Savvy Cleaner: https://savvycleaner.com
Show Host: Angela Brown
Show Editor: Anna Nikitchuk
Show Producer: Anna Nikitchuk


Angela Brown, known to many as the House Cleaning Guru, hosts Ask a House Cleaner, a daily resource that feels more like a conversation with a deeply knowledgeable friend than a formal lesson. This podcast lives in the practical, sometimes messy, world of maintaining a home or running a cleaning service. Each episode is built directly from listener questions, which means the topics are always relevant and grounded in real challenges. You’ll hear specific strategies for tackling stubborn stains on various surfaces, the nuances of different cleaning techniques, and advice on selecting the right tools for the job. Beyond the physical work, Angela delves into the less-discussed aspects of the craft, such as managing client relationships and effective ways to market a cleaning business for those who do this professionally. The guidance is consistently actionable, designed to be applied immediately whether you’re caring for your own garden, organizing a leisure space, or building a career. The tone is straightforward and encouraging, demystifying tasks that can often feel overwhelming. By focusing on daily, digestible insights, this podcast builds a comprehensive education in home care and business acumen over time. It’s a reliable source for anyone who wants their environment to be cleaner and their process to be smarter, meeting you exactly where you are in your journey.
Author: Language: English Episodes: 1000

Ask a House Cleaner
Podcast Episodes
The Role of Making the Best Choices in Cleaning and Beyond [not-audio_url] [/not-audio_url]

Duration: 6:08
Tune in to a new episode of the "Ask a House Cleaner" and explore the role of making the best choices in cleaning and beyond as host and cleanfluencer Angela Brown dives into a fascinating discussion with special guest f…
How to Shield Yourself from Chemicals and Toxic Exposure in Cleaning [not-audio_url] [/not-audio_url]

Duration: 6:59
Get ready for an informative episode of the "Ask a House Cleaner" as host and cleanfluencer Angela Brown joins fertility expert Gabriela Rosa to uncover the important topic of shielding yourself from chemicals and toxic…
The Vital Role of Safety Labels in Cleaning Practices [not-audio_url] [/not-audio_url]

Duration: 6:42
Join us on the latest episode of the "Ask a House Cleaner", where we dive into the world of cleaning product safety. Host and cleanfluencer Angela Brown is joined by the fertility expert Gabriela Rosa to unravel the impo…
Transforming Cleaning Practices for Better Health [not-audio_url] [/not-audio_url]

Duration: 7:57
Get ready to discuss transforming cleaning practices for better health in this new episode of "Ask a House Cleaner". Host and cleanfluencer Angela Brown teams up with fertility expert Gabriela Rosa to unveil the powerful…
Cleaning Routines and Their Effects on Fertility [not-audio_url] [/not-audio_url]

Duration: 6:41
Explore the connection between cleaning routines and their effects on fertility in this episode of "Ask a House Cleaner". Join fertility expert Gabriela Rosa and cleanfluencer Angela Brown as they discuss keeping your ho…
All-Natural Cleaner for Families and Businesses [not-audio_url] [/not-audio_url]

Duration: 2:41
Discover the all-natural cleaner that's transforming homes and businesses alike! Join Cleanfluencer Angela Brown and special guest Kimberly Gonzalez founder of PUR Evergreen. Whether you're a house cleaner, a cleaning bu…
How to Automate Your House Cleaning [not-audio_url] [/not-audio_url]

Duration: 2:46
Ever wondered how to automate your house cleaning? In this episode hosted by Cleanfluencer Angela Brown, you'll uncover a genius method that drummed up business and skyrocketed success. The secret lies in a game-changing…
Simplify Your Cleaning Supplies [not-audio_url] [/not-audio_url]

Duration: 2:23
Learn how to simplify your cleaning supplies with PUR Evergreen natural cleaning products. Join Cleanfluencer Angela Brown and her guest Kimberly Gonzalez, founder of PUR Evergreen, as they discover the magic of streamli…
Challenges of Creating Natural Cleaning Products [not-audio_url] [/not-audio_url]

Duration: 3:35
Cleanfluencer Angela Brown candidly engages with Kimberly Gonzalez about the challenges of creating natural cleaning products. Together, they shed light on the obstacles small businesses and cleaners face in pursuing eco…