All Ears Podcast | Using digital tools to keep buyers engaged

All Ears Podcast | Using digital tools to keep buyers engaged

Author: Automotive News January 25, 2022 Duration: 16:44
John Hiester, dealer principal of Hiester Automotive Group, and Matt Arnold, senior regional vice president of auto finance at Ally Financial, talk about how dealerships can effectively leverage digital options to keep in touch with customers and create content that improves customer satisfaction. The content within this episode was paid for by Ally and produced by the Automotive News Content Studio.

Dive deeper into the stories shaping the global auto industry with Automotive News Special Reports. This audio companion from the editors of Automotive News moves beyond the headlines, offering nuanced analysis and extended conversations that the weekly magazine and website can only hint at. Each episode focuses on a single, pressing topic-whether it's the seismic shift toward electric vehicles, the intricate dance of supply chain logistics, or the strategies behind the latest executive moves. You'll hear directly from the reporters on the ground, along with candid interviews with industry insiders, engineers, and analysts who are driving these changes. Think of this podcast as your backstage pass to the decisions and disruptions that define the business of making and selling cars. It’s for professionals who need context, not just the news, and for anyone fascinated by the complex machinery of this trillion-dollar sector. Tune in for these periodic, in-depth explorations that connect the dots on the forces transforming transportation.
Author: Language: English Episodes: 65

Automotive News Special Reports
Podcast Episodes
Ally All Ears Podcast episode | The next evolution in virtual F&I [not-audio_url] [/not-audio_url]

Duration: 7:31
JT Hoffman, senior director of insurance sales for Ally Southeast Region, discusses the galvanizing force of the pandemic on the digital transformation of the finance and insurance process. He also has some tips for how…
All Ears Podcast | Getting the most out of fixed ops [not-audio_url] [/not-audio_url]

Duration: 19:38
Robert Brooks, senior fixed operations product manager at Ally Financial, discusses metrics dealers can use to gauge performance of their fixed ops department, how to retain technicians and how service departments can pr…