IBM builds technology platform to help NGOs manage Afghan refugee information

IBM builds technology platform to help NGOs manage Afghan refugee information

Author: Canadian Government Executive January 12, 2022 Duration: 20:06

In this episode of CGE radio, our special guests discuss how they leveraged technology and a co-creation approach at the IBM Client Innovation Centre to build a platform to manage information for Afghan refugees trying to come to Canada. This initiative was led by Aman Lara in close collaboration with partner NGOs Afghan Canadian Interpreters and Building Markets. Tune in as Deputy Editor, Lori Turnbull, takes our listenership on a very special journey. Listen in as Lori unwraps the story with special guest Eleanor Taylor OMM, MSM, CD, Eleanor Taylor Consulting, Arjun Grewal, President, One9 Capability Labs and Ali Shakil, Partner IBM consulting.  You'll be moved as they tell a very important story about the challenges the NGOs faced processing information for the Afghan refugees. They talk about the approach, the technologies needed, and the skills and expertise leveraged to have success.  And what's next?


For decades, Canadian Government Executive has been the essential print and digital publication for those navigating the complex machinery of the public service. Canadian Government Executive Radio extends that legacy into audio, creating a direct channel for conversation about the policies, technologies, and leadership shaping governance from town halls to Parliament Hill. This podcast moves beyond press releases and official statements to explore the real-world implementation of ideas. Each episode features candid discussions with deputy ministers, city managers, IT directors, and frontline innovators who are tasked with turning legislation into action. You’ll hear about the challenges of digital transformation, the intersection of cybersecurity and citizen services, and the evolving nature of public sector leadership in a time of rapid change. It’s a forum for the people who build, manage, and protect the programs that define Canadian society. By focusing on the practical expertise of senior officials and the technologists enabling modern government, this series provides context and clarity that you won’t find in daily news coverage. Tune in for a nuanced perspective on how decisions are made, how technology is adopted, and how public service executives are steering their organizations toward the future. This is where policy meets practice, offering listeners an insider’s understanding of the forces that govern.
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