Rethinking Citizen Services with IBM's Cloud Modernization Centre

Rethinking Citizen Services with IBM's Cloud Modernization Centre

Author: Canadian Government Executive December 3, 2021 Duration: 18:36

In this episode of CGE Radio, J. Richard Jones and guest host deputy editor Lori Turnball chat with Dave McCann, Managing Partner and Canadian Leader, IBM Consulting, and Director, LGS Group about the Client Innovation Centre for Cloud Modernization. Organizations across public sector are making the journey to the cloud. Tune in as they discuss why cloud is so important and what Canadians have come to expect from the government when it comes to delivering digital services.

CIOs are under pressure to meet all these expectations, but they often find that a step forward in one area results in a step backward in another. Public cloud services will provide several benefits including service performance, security, innovation, agility, and elasticity. 

Learn more as CGE Radio discusses IBM's Cloud Modernization Centre and why the urgency? As well as challenges within the public sector and how the IBM Cloud Modernization center can benefit both public sector as well as citizens. 

About:
IBM Consulting is IBM's consulting and global professional services business, with market-leading capabilities in business and technology. With 140,000+ skilled professionals in 150+ countries, the full breadth of IBM Consulting services includes strategy, experience, business process design and operations, data and analytics, systems integration, application modernization, hybrid cloud management and application operations.


For decades, Canadian Government Executive has been the essential print and digital publication for those navigating the complex machinery of the public service. Canadian Government Executive Radio extends that legacy into audio, creating a direct channel for conversation about the policies, technologies, and leadership shaping governance from town halls to Parliament Hill. This podcast moves beyond press releases and official statements to explore the real-world implementation of ideas. Each episode features candid discussions with deputy ministers, city managers, IT directors, and frontline innovators who are tasked with turning legislation into action. You’ll hear about the challenges of digital transformation, the intersection of cybersecurity and citizen services, and the evolving nature of public sector leadership in a time of rapid change. It’s a forum for the people who build, manage, and protect the programs that define Canadian society. By focusing on the practical expertise of senior officials and the technologists enabling modern government, this series provides context and clarity that you won’t find in daily news coverage. Tune in for a nuanced perspective on how decisions are made, how technology is adopted, and how public service executives are steering their organizations toward the future. This is where policy meets practice, offering listeners an insider’s understanding of the forces that govern.
Author: Language: English Episodes: 100

Canadian Government Executive Radio
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