Jasmin Santana, a Cleveland City Council member, is advocating for improved language access at city hall for Spanish-speaking residents, who make up about 13.1% of the population. With her often translating for others outside her district, community leaders like those from LatinOhs and the Northeast Ohio Hispanic Center emphasize the need for dedicated support. City officials acknowledge the issue, but a planned translation liaison position remains vacant. The city is exploring in-house solutions, such as summer internships and surveying departments for bilingual employees, while also considering professional translation services. The need for language access extends beyond Spanish to languages like Arabic and Mandarin as Clevelands diverse communities grow.
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