Giving Negative Feedback: Practical Approaches for Managing Underperforming Employees

Giving Negative Feedback: Practical Approaches for Managing Underperforming Employees

Author: Simon Goode September 2, 2026 Duration: 40:29
In this episode, Simon Goode explores the challenges of managing underperforming employees by analyzing three workplace case studies involving declining output, quality issues, and inconsistent performance. He discusses practical frameworks such as the What-Ask-Check model and the GROW coaching model to give and structure negative feedback effectively. The episode emphasizes the need for specificity, empathy, and clear goal-setting when addressing performance concerns in teams. TIMESTAMPS:&n...

Simon Goode has spent years in the quiet, often tense rooms where professional mediation happens. He brings that experience directly into each episode of Conflict Skills, moving beyond theory to the tangible techniques that actually defuse tensions. This isn't about abstract concepts; it's a practical guide for the everyday disagreements that arise in boardrooms, between business partners, or even within your own team. You'll hear Simon break down real scenarios, analyzing where conversations fracture and how to steer them toward resolution. The podcast serves as a kind of audio toolkit, offering actionable steps you can apply immediately, whether you're an entrepreneur facing a partnership dispute, a manager navigating team dynamics, or simply someone looking to handle personal conflicts with more grace. Expect a focus on clear communication, de-escalation tactics, and the structural approaches used by professional mediators. By listening, you gain access to the kind of insights usually reserved for closed-door sessions, all framed within Simon's straightforward, experience-driven perspective. Tune in to transform conflict from a source of stress into an opportunity for constructive dialogue and stronger outcomes.
Author: Language: English Episodes: 50

Conflict Skills
Podcast Episodes
How to Start a Workplace Mediation Business in 2026 [not-audio_url] [/not-audio_url]

Duration: 1:20:41
In this episode, Simon Goode shares practical advice and personal reflections on starting and growing a mediation business, with an emphasis on the early stages and leveraging technology like content marketing and video.…
De-Escalation Tools That Work from a Professional Mediator [not-audio_url] [/not-audio_url]

Duration: 42:57
In this episode, Simon Goode explores practical de-escalation skills for managing conflict and strong emotions in both professional and everyday situations. He emphasizes techniques like using a calm tone, mindful body l…