Masterclass: Strategies for Handling Personality Differences at Work

Masterclass: Strategies for Handling Personality Differences at Work

Author: Simon Goode March 23, 2026 Duration: 38:02
In this episode of the Conflict Skills Podcast, Simon Goode explores the Big Five personality model and its practical application for understanding and managing workplace conflicts. He compares the Big Five to other popular personality frameworks like DISC and Myers-Briggs, highlighting why the Big Five offers more actionable insights. Simon Goode also shares strategies for identifying personality differences, using structure to mitigate conflict, and communicating in a mutual and neutral way...

Simon Goode has spent years in the quiet, often tense rooms where professional mediation happens. He brings that experience directly into each episode of Conflict Skills, moving beyond theory to the tangible techniques that actually defuse tensions. This isn't about abstract concepts; it's a practical guide for the everyday disagreements that arise in boardrooms, between business partners, or even within your own team. You'll hear Simon break down real scenarios, analyzing where conversations fracture and how to steer them toward resolution. The podcast serves as a kind of audio toolkit, offering actionable steps you can apply immediately, whether you're an entrepreneur facing a partnership dispute, a manager navigating team dynamics, or simply someone looking to handle personal conflicts with more grace. Expect a focus on clear communication, de-escalation tactics, and the structural approaches used by professional mediators. By listening, you gain access to the kind of insights usually reserved for closed-door sessions, all framed within Simon's straightforward, experience-driven perspective. Tune in to transform conflict from a source of stress into an opportunity for constructive dialogue and stronger outcomes.
Author: Language: English Episodes: 50

Conflict Skills
Podcast Episodes
When Clients Push for Discounts: Conflict Skills and Solutions [not-audio_url] [/not-audio_url]

Duration: 26:23
In this episode, Simon Goode explores a real-life case study of a client requesting a discount for mediation services, analyzing the situation using conflict resolution frameworks. He breaks down the negotiation through…
Essential Ground Rules for Successful Workplace Mediation [not-audio_url] [/not-audio_url]

Duration: 21:50
In this episode, Simon Goode outlines the importance of setting clear ground rules for workplace mediation to foster productive and respectful conversations. He explains his collaborative approach to developing these gui…
Four Restorative Questions to Stop Rumination After Conflict [not-audio_url] [/not-audio_url]

Duration: 36:35
In this episode, Simon Goode explores the topic of rumination, particularly in the context of conflict, and demonstrates his personal reflective practice to address intrusive thoughts. He walks through Terry O’Connell’s…
Insights on Conflict, Self-Regulation, and Philosophical Humility [not-audio_url] [/not-audio_url]

Duration: 27:41
Welcome to the Conflict Skills Podcast, hosted by professional mediator Simon Goode. This episode marks a personal milestone, as Simon Goode reflects on his 45th birthday and the lessons learned through years of mediatin…