Overcoming Defensiveness: Strategies for Productive Engagement with Defensive Employees

Overcoming Defensiveness: Strategies for Productive Engagement with Defensive Employees

Author: Simon Goode November 2, 2023 Duration: 28:47
In this episode of the Conflict Skills Podcast, we dive into the topic of how to deal with a defensive employee. As a professional mediator, I share strategies for effective communication to minimize resistance and defensiveness. We also explore the importance of self-care and regulating our own emotions when faced with defensive behavior.Click here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect. websi...

Simon Goode has spent years in the quiet, often tense rooms where professional mediation happens. He brings that experience directly into each episode of Conflict Skills, moving beyond theory to the tangible techniques that actually defuse tensions. This isn't about abstract concepts; it's a practical guide for the everyday disagreements that arise in boardrooms, between business partners, or even within your own team. You'll hear Simon break down real scenarios, analyzing where conversations fracture and how to steer them toward resolution. The podcast serves as a kind of audio toolkit, offering actionable steps you can apply immediately, whether you're an entrepreneur facing a partnership dispute, a manager navigating team dynamics, or simply someone looking to handle personal conflicts with more grace. Expect a focus on clear communication, de-escalation tactics, and the structural approaches used by professional mediators. By listening, you gain access to the kind of insights usually reserved for closed-door sessions, all framed within Simon's straightforward, experience-driven perspective. Tune in to transform conflict from a source of stress into an opportunity for constructive dialogue and stronger outcomes.
Author: Language: English Episodes: 100

Conflict Skills
Podcast Episodes
Conflict After Promotion: From Peer to Leader [not-audio_url] [/not-audio_url]

Duration: 19:38
In this episode, Simon Goode explores a workplace conflict scenario where a team member's promotion disrupts previous dynamics among close colleagues. He discusses Tuckman's stages of team development—forming, storming,…
How to Mend Rifts and Break Negative Cycles in Family Relationships [not-audio_url] [/not-audio_url]

Duration: 25:58
In this episode of the Conflict Skills Podcast, Simon Goode explores the topic of mending rifts, especially within families, sharing practical strategies for repairing strained relationships and the importance of empathe…
From Student to Mediator: Navigating Careers in Dispute Resolution [not-audio_url] [/not-audio_url]

Duration: 1:10:02
In this episode of the Conflict Skills Podcast, Simon Goode sits down with Neo, a law student curious about the realities and pathways into dispute resolution and mediation. Their conversation covers Simon Goode's unconv…
Five Simple Ways to Improve Your Conflict Management Skills [not-audio_url] [/not-audio_url]

Duration: 44:42
In this episode, Simon Goode shares five practical and accessible strategies for improving conflict management skills, including regulating your breathing, using statements instead of questions, finding ways to relax, wr…
Managing Gen Z Staff As A Millenial (Gen Y) [not-audio_url] [/not-audio_url]

Duration: 42:48
In this episode of the Conflict Skills Podcast, host Simon Goode explores the challenges millennials face when managing Gen Z staff, using a real-life case study to illustrate common issues like communication barriers, d…