When you are prepared to respond

When you are prepared to respond

Author: Jane Beddall December 25, 2025 Duration: 4:02

My most recent guests, Alice Driscoll and Louise van Haarst, talked with me about their book, Smart Conflict: How to have hard conversations at work. They introduced their Five R Model: Reflection, Regulation, Readiness, Response, and Repair. Thinking about Response. There are times when you know the likely path a difficult conversation will take.  You may know the other person well. Or you may have had a variation of this conversation before. Or both. A prepared response can prevent us from feeling tongue-tied and then resorting to silence, or unhelpful body language, or blurting out something that will make matters worse.  And the very act of preparation is helpful, too. 

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ 

 


In a world where disagreements often feel like dead ends, Crafting Solutions to Conflict offers a different path-one built on practical tools and a genuinely constructive mindset. Hosted by Jane Beddall, whose background in both law and mediation brings a unique depth to the conversation, this podcast moves beyond theory to the everyday realities of navigating tension. You’ll hear discussions that reframe conflict not as something to dread, but as a potential catalyst for stronger connections and better outcomes, whether at home, in the workplace, or within your community. Each episode feels like a thoughtful dialogue, unpacking familiar yet challenging concepts. Jane guides listeners through ideas like addressing the ‘elephants in the room,’ finding ways to ‘expand the pie’ for mutual gain, and understanding why ‘cookie-cutter’ solutions often fall short. The focus is consistently on preserving valued relationships by preventing unnecessary damage and resolving issues that do arise with clarity and respect. Tuning into this podcast provides more than just advice; it’s an ongoing exploration of how to build and restore harmony through intentional communication. If you’re looking for actionable perspectives that blend wisdom from the realms of society, business, and personal growth, you’ll find a trusted resource here.
Author: Language: English Episodes: 100

Crafting Solutions to Conflict
Podcast Episodes
Humility and Humble Inquiry: not quite the same [not-audio_url] [/not-audio_url]

Duration: 3:54
My most recent guest, Peter Schein, talked with me about his book, Humble Inquiry: The Gentle Art of Asking Instead of Telling. Peter makes a distinction between Humble Inquiry and humility. The Humble Inquiry attitude d…
Peter Schein on Humble Inquiry [not-audio_url] [/not-audio_url]

Duration: 29:45
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Duration: 3:53
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Jumping in [not-audio_url] [/not-audio_url]

Duration: 4:23
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Duration: 28:56
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Duration: 4:20
To infer means to guess or use reasoning. Another definition is to conclude or judge from premises or evidence.To imply means to suggest indirectly or to indicate something without actually stating it. I, the listener or…
To infer and to imply, part one [not-audio_url] [/not-audio_url]

Duration: 5:32
My most recent guest, Gerry O’Sullivan, talked with me about her process, The Journey of Inference. As she puts it succinctly: “Our Journey of Inference interprets the world of observable data according to our unique per…
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Duration: 4:44
Our initial reaction to criticism can be exactly that: a reaction more than a response. And it can be black or white.Neither of those things tends to help.Better. Remind yourself that very few things in life are genuinel…
The Buddha’s response to rude or angry criticism [not-audio_url] [/not-audio_url]

Duration: 4:21
In the story of the Angry Man, the Buddha illustrates how to disarm criticism based or anger or rudeness. A young man came to insult the Buddha, but the Buddha did not become angry or insulted. Instead, he calmly asked t…