Creative Shop Talk with Wendy Batten

Creative Shop Talk with Wendy Batten

Author: Wendy Batten, Creative Retail Mentor Language: English Episodes: 100
Running a creative retail business often means juggling a hundred questions at once, from attracting the right customers to filling workshops and making social media feel less like a chore. Creative Shop Talk with Wendy Batten is where those pressing, daily questions meet practical, real-world answers. Hosted by creative retail mentor Wendy Batten, this podcast draws directly from her work with shop owners globally and conversations with industry leaders. Each episode feels like a focused coaching session, breaking down the complexities of modern retail into actionable steps. You’ll hear honest discussions about gaining control over your marketing, streamlining operations, and building a shop that thrives not just survives. The dialogue is grounded in the reality of running a physical creative business, offering strategies that are both thoughtful and immediately useful. Tune in for a blend of Wendy’s direct mentorship and insights from peers who understand exactly what you’re building. This isn’t about vague theory; it’s a resource for turning your unique vision into a sustainable, bustling enterprise. Find clarity and confidence for your creative shop by following the podcast wherever you listen.
Episodes
215. Coffee Break Chat: Customer Service vs. Customer Experience [not-audio_url] [/not-audio_url]

Duration: 20:34
With host retail coach Wendy Batten https://wendybatten.com/podcast/ In This Episode: As a retail shop owner, have you given much thought to the difference between customer service and customer experience as it relates t…
214. Coffee Break Chat: Be a Big Deal! [not-audio_url] [/not-audio_url]

Duration: 12:31
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Let's have a coffee chat around being a big deal in your community, shall we? Recently, I had a conversation with a client where…
213. Five Areas Retailers Should Focus on in Q3 [not-audio_url] [/not-audio_url]

Duration: 23:02
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: If your retail shop is in an area where summertime means things slow down a little bit, it's not time to settle into vacation mo…
212. Pushing Through Business Blocks with Guest Expert Jane Bellante [not-audio_url] [/not-audio_url]

Duration: 45:27
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: When you are feeling stuck in your retail business or in life, what tricks do you use to change your mindset? How do you push th…
211. Relationship Marketing for Retailers [not-audio_url] [/not-audio_url]

Duration: 28:49
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Our business growth is dependent on relationships. Customers, team, and others in your community. Being intentional about relati…
209. Retail Observations from a Seven-State Road Trip [not-audio_url] [/not-audio_url]

Duration: 31:05
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: I just returned from a seven-state two-week road trip from Nova Scotia, Canada to North Carolina, USA! The trip's destination wa…
208. Stack Your Team with Guest Expert Shelli Warren [not-audio_url] [/not-audio_url]

Duration: 46:17
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: When you hire employees to work in your retail shop, you aren't simply giving them a job. As a shop owner, you are uniquely posi…
207. Let's Talk About Uniforms and Name Tags for Your Retail Shop [not-audio_url] [/not-audio_url]

Duration: 14:05
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Ready for another controversial episode? Let's do it! Let's talk about name tags and uniforms. If you are a retail shop owner wh…
206. Behind the Scenes: New Retailer's Inner Circle Support [not-audio_url] [/not-audio_url]

Duration: 34:36
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: We are all passionate, creative, and imperfect business owners who want to do it all. But as our businesses grow, it's harder to…

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