Docusign's CEO on the dangers of trusting AI to read, and write, your contracts

Docusign's CEO on the dangers of trusting AI to read, and write, your contracts

Author: The Verge February 2, 2026 Duration: 1:05:48
Today, I’m talking with Allan Thygesen, who is the CEO of Docusign. You know Docusign, it’s the platform that lets you sign stuff online. It turns out 7,000 people work there, which is one of those facts floating around that’s always felt like perfect Decoder bait. What are all those people doing? And what kind of product roadmap does a company like Docusign even need? Alan has only been CEO of Docusign for three years, so he has some interesting perspective on where the company was, the changes he wanted to make, and where he thinks this is all going. Hint: it involves AI.  Read the full transcript on The Verge. Links:  Docusign's AI will help you understand what you're signing | Fast Company Docusign on ‘transformational journey,’ CEO Says | Bloomberg How Docusign Is modernizing the age-old business contract | Barron’s Docusign unveils next-gen eSignature with AI | Docusign Docusign brings its contract AI to ChatGPT | Docusign Interview with Docusign CEO Allan Thygesen | Motley Fool (Podcast) Subscribe to The Verge to access the ad-free version of Decoder! Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Decoder is produced by Kate Cox and Nick Statt and edited by Ursa Wright. Our editorial director is Kevin McShane.  The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

At the intersection of power, innovation, and consequence, you'll find Decoder with Nilay Patel. Hosted by The Verge's editor-in-chief, this isn't a typical business or technology podcast that simply recites the news. Instead, Nilay engages with founders, CEOs, legislators, and artists in substantive conversations that dissect the mechanics behind major decisions. The dialogue focuses on the real-world implications of big ideas, probing how today's choices in boardrooms and legislatures ripple out into society tomorrow. You'll hear guests articulate their toughest challenges, the trade-offs they've made, and the often-unseen forces shaping industries from social media and artificial intelligence to transportation and entertainment. Each episode is built on a foundation of genuine curiosity, aiming to unpack not just what is happening, but why it matters for the way we all live and work. Listening to this podcast feels like gaining access to a nuanced, behind-the-scenes briefing where strategy and philosophy collide. It's for anyone who suspects that the most important stories aren't the announcements themselves, but the human decisions, the unforeseen problems, and the ethical calculations that happen long before the headlines are written. Through these detailed conversations, Decoder provides a crucial lens on the architects of our modern world and the complex systems they are building, for better or worse.
Author: Language: English Episodes: 100

Decoder with Nilay Patel
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