365: UX Research ft. Danae Holmes

365: UX Research ft. Danae Holmes

Author: Brian Lovin, Marshall Bock September 23, 2020 Duration: 1:09:31

This week, we sat down with Danae Holmes, a UX researcher at YouTube Gaming to talk about everything UX research. We dig into research methodologies, effective collaboration with design, tips to get better at user research, the future of the field, and so much more.


Golden Ratio Patrons:

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Sponsors:

This week we're supported by Webflow! Webflow gives designers the power of code in a visual interface, allowing them to directly build whatever they have in mind without engineers.

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The Sidebar:

The Sidebar is an exclusive weekly segment for our Patreon supporters. You can subscribe starting at $1 per month for access to full episodes going forward! Sign up at https://patreon.com/designdetails.

In this week's Sidebar, as with all interview episodes, we ask bonus questions! This week we ask Danae:

  • What skill do you think researchers overvalue?
  • What skill do they undervalued?
  • Is your success mostly the result of luck or hard work?

Follow up:

  • @muffmasterflash aka Monica says: I am filled with nitpicky rage when I see things under Settings that aren't things you can actually set, like FAQ, Contact, About, or T&Cs. But what to call that stuff collectively? "Help"?
  • From now on, all new Sidebars will be posted separately on Patreon to make it easier for people to catch up on the backlog.

Interview:

This week we sat down with Danae Holmes, a UX researcher at YouTube, to talk all about user research in software design. We discuss the function of UX research in organizations, research methods (and how to choose one), the difference between qualitative and quantitative data, the pros and cons of using scripts, collaborating with product designers, and tips for anyone interested in learning more about research.


Cool Things:

  • Brian shared GitHub CLI, a simple but powerful new way to interact with GitHub from the command line. It's beginner-friendly, too, so if you're interested in learning more about git and GitHub, check it out!
  • Danae shared Glyph, a molecular spirit with a beautiful design, good taste, and environmentally-conscious creation.
  • Marshall shared all the neat new features in the latest AirPods Pro firmware update, including the magical spatial audio feature.

Design Details on the Web:


Bye bye bye!


Every week, Brian Lovin and Marshall Bock settle in for a thoughtful, often meandering chat that pulls back the curtain on how things are made. Their Design Details podcast lives in the rich space where technology and the arts intersect, focusing less on polished case studies and more on the real, sometimes messy, work of design. You’ll hear them dissect the nuances of product decisions, debate the evolving culture of creative teams, and share personal stories from their own experiences in the industry. It feels less like a lecture and more like eavesdropping on a conversation between two deeply knowledgeable friends. The discussions regularly venture into the philosophical side of craft, examining why certain choices resonate and how design shapes our daily interactions with the world. For anyone curious about the thinking behind the pixels and interfaces, this show offers a consistent, grounded perspective. Tuning in provides a sense of community and a candid look at the process, making it a staple for designers and creators who appreciate substance over flash.
Author: Language: English Episodes: 100

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