AI Wins in Healthcare: Administrative Automation, Revenue Cycle, and the Future of Intelligent Care

AI Wins in Healthcare: Administrative Automation, Revenue Cycle, and the Future of Intelligent Care

Author: HealthIMPACT Live January 27, 2026 Duration: 39:43

Healthcare administrative costs consume 25-30% of total spending, yet most AI investments focus on clinical applications rather than operational efficiency. Dr. Yan Chow of Automation Anywhere discusses proven AI use cases delivering measurable ROI today, from revenue cycle management and EOB processing to automated clinical documentation while exploring emerging conversational AI capabilities reshaping patient and provider interactions. As health systems face continued margin pressure, Chow examines where automation investments generate immediate returns versus longer-term strategic value. He addresses the “art of the possible” in administrative AI, implementation realities for enterprise deployments, and why the next wave of healthcare AI may be less about diagnosis and more about eliminating the administrative burden strangling clinical workflows.

Yan Chow, MD, MBAGlobal Healthcare Leader, Automation Anywhere

Megan Antonelli, Chief Executive Officer, HealthIMPACT Live

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Each week, Digital Health Talks-Changemakers Focused on Fixing Healthcare brings you straight to the intersection of medicine and innovation. This isn't about abstract theories; it's a grounded conversation with the clinicians, administrators, and technology leaders who are actively redesigning systems. You'll hear their firsthand accounts of implementing tools like telehealth platforms and AI-driven analytics to tackle real-world problems-from expanding access in underserved communities to personalizing patient care. The discussions cut through the hype, focusing on practical applications of cloud infrastructure, 5G, and machine learning that are making a measurable difference today. Produced by HealthIMPACT Live, the podcast digs into the nuanced questions these changemakers face: deciding where limited resources are best invested, how to ethically leverage patient data, and what it truly takes to improve clinical outcomes. If you're curious about the tangible work being done to reshape our healthcare experience, this is a place to listen in on the honest, complex, and hopeful work of building a better system.
Author: Language: English Episodes: 50

Digital Health Talks - Changemakers Focused on Fixing Healthcare
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