Beyond the Hype: How Ambient AI is Transforming Clinical Care with Dr. Tom Kelly of Heidi Health

Beyond the Hype: How Ambient AI is Transforming Clinical Care with Dr. Tom Kelly of Heidi Health

Author: HealthIMPACT Live November 4, 2025 Duration: 38:01

Join Megan Antonelli and Dr. Tom Kelly, co-founder of Heidi Health, as he brings a unique perspective to healthcare AI. He's a vascular surgery trainee turned founder who experienced firsthand the crushing administrative burden that keeps clinicians from truly connecting with their patients. With Heidi Health now serving over 500,000 clinicians and processing more than 2 million patient visits per week, Tom shares the fascinating journey from frustrated doctor to AI innovator. We dive deep into the reality versus the hype of ambient AI adoption, why clinician-first design trumps seamless integration, and the critical difference between tools that doctors tolerate and tools they actually love. From the nuances of personalization at the sentence level to envisioning an AI care partner that handles follow-ups and coordinates care, this conversation reveals what it truly takes to build healthcare technology that makes medicine more human—not less.

Dr. Thomas Kelly, Co-founder & CEO, Heidi Health

Megan Antonelli, Chief Executive Officer, HealthIMPACT Live


Each week, Digital Health Talks-Changemakers Focused on Fixing Healthcare brings you straight to the intersection of medicine and innovation. This isn't about abstract theories; it's a grounded conversation with the clinicians, administrators, and technology leaders who are actively redesigning systems. You'll hear their firsthand accounts of implementing tools like telehealth platforms and AI-driven analytics to tackle real-world problems-from expanding access in underserved communities to personalizing patient care. The discussions cut through the hype, focusing on practical applications of cloud infrastructure, 5G, and machine learning that are making a measurable difference today. Produced by HealthIMPACT Live, the podcast digs into the nuanced questions these changemakers face: deciding where limited resources are best invested, how to ethically leverage patient data, and what it truly takes to improve clinical outcomes. If you're curious about the tangible work being done to reshape our healthcare experience, this is a place to listen in on the honest, complex, and hopeful work of building a better system.
Author: Language: English Episodes: 100

Digital Health Talks - Changemakers Focused on Fixing Healthcare
Podcast Episodes
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