Get More Reviews & Remove Bad Reviews (289)

Get More Reviews & Remove Bad Reviews (289)

Author: Matt Rouse June 19, 2026 Duration: 28:07

In this blast-from-the-past episode of Digital Marketing Masters, I revisit one of our earliest conversations on a topic that still matters today: online reviews. We break down why reviews feel so personal for business owners, what you actually can and can’t do when a bad review appears, and how to tell the difference between a frustrating negative review and something that may violate a platform’s terms of service. I also add a modern update on how review platforms now rely heavily on automated systems, and how understanding the platform’s reporting categories gives you the best chance of getting an inappropriate review removed.

We also dig into practical ways to earn more positive reviews without gaming the system. The core message is simple: deliver genuinely great service, go above and beyond when problems happen, follow up with customers, and ask for feedback consistently. From email and text follow-ups to review funnels and recovery strategies for unhappy customers, this episode is packed with actionable advice for protecting your reputation and turning reviews into a real marketing asset.

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Matt Rouse hosts the Digital Marketing Masters Podcast, drawing from his experience as a bestselling author to steer conversations that cut through the noise. This isn't about abstract theory; it's a focused dialogue on practical application, where each episode is built around a single, substantive idea with the potential to impact your bottom line. You'll hear from founders, strategists, and specialists who are actively shaping the fields of artificial intelligence, modern marketing, and operational productivity. The discussions are geared toward implementation, dissecting how these concepts function in real businesses. Tuning into this podcast means accessing a curated resource for entrepreneurs and business leaders who are tired of generic advice and are looking for tangible steps to refine their approach and accelerate growth. Matt facilitates a direct exchange of knowledge, ensuring every interview concludes with a clear takeaway you can evaluate for your own ventures. It’s designed for those who prefer depth over breadth, where the value is measured in actionable insights rather than just interesting conversation.
Author: Language: English Episodes: 50

Digital Marketing Masters Podcast
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