Leadership Systems That Scale Your Team & Make Money Without You with Lia Garvin

Does your business still need you to make every decision, solve every problem, and make sure everything gets done? In this episode, I sit down with former Google, Apple, and Microsoft team expert Lia Garvin to talk about how to stop being the bottleneck and build a team that actually helps your business make more money. Lia shares the simple systems that can free up your time, make delegation easier, eliminate unnecessary meetings and expenses, and give your team the clarity to take real ownership. We also talk about how to know whether you have the wrong person or they simply haven’t been led well, the conversations too many founders avoid, and how to create a culture of clear expectations without becoming a micromanager. If you’re ready to get out of the weeds, stop carrying your entire business on your shoulders, and build a team that can grow with you, this episode is for you. Check out our Sponsors: Shopify - Try the ecommerce platform I trust for Glōci. Sign up for your $1/month trial period at http://Shopify.com/happy. Monarch Money -  Get your first year of Monarch Core for half off at http://Monarch.com with code EYH. Northwest Registered Agent - Visit http://northwestregisteredagent.com/EarnFree and start using free resources to build something amazing. Fabric - Join the thousands of parents who trust Fabric to help protect their family. Apply today in just minutes at http://meetfabric.com/earn. Indeed - Indeed is giving Earn Your Happy listeners a $75 SPONSORED JOB CREDIT to help get your job the premium status it deserves. Just go to http://Indeed.com/podcast right now and support our show by saying you heard about Indeed on Earn Your Happy. Momentous - If you want to try Momentous Signature Spec Creatine, head to http://livemomentous.com and use code EARN for up to 35% off your entire first order. Brevo - Meet Brevo…the all-in-one marketing and CRM platform built to help you connect with customers, boost engagement, and grow your business smarter. Get started for free today—or use code HAPPY50 to save 50% on Starter and Standard Plans for the first three months of an annual subscription. Just head to http://www.brevo.com/happy HIGHLIGHTS 00:00 How to turn your team from an expense into a revenue driver. 03:00 How Lia became the “team whisperer” at Microsoft, Apple, and Google. 06:10 What Lia learned about creating value when she felt like she didn’t belong. 09:40 How to address team problems without putting people on the defensive. 12:00 The team problems Lia saw repeatedly inside some of the world’s biggest companies. 16:10 Why Lia left Google to help entrepreneurs build better teams. 18:00 The leadership struggles business owners face when they start hiring. 20:15 The biggest misconception that keeps founders from creating systems sooner. 22:25 Where to start when you’re already too busy to build systems. 24:55 How doing everything yourself is limiting your team and your growth. 26:10 How getting out of the weeds can directly impact your bottom line. 29:10 The simple weekly system that gives you visibility without micromanaging. 31:25 The delegation trap that keeps founders doing everything themselves. 32:50 The conversations that can save you from losing your best employees. 35:20 How to reset your company culture when expectations haven’t been clear. 39:15 The first thing to fix when your founder and team are blaming each other. 41:40 Do you have the wrong employee, or are they being led the wrong way? 43:00 The 3 questions to ask before deciding a team member isn’t working out. 46:00 How to give clear feedback without feeling like the “bad guy.” 49:15 How simple operational changes can save thousands and unlock more revenue. RESOURCES Grab the Lia's free guide to make hard conversations easier: liagarvin.com/HAPPY or DM Lia the word HAPPY Get total visibility into what your team is working on in less than 5 mins per week: liagarvin.com/SNIPPETS Subscribe to Lia's podcast Managing Made Simple for a weekly dose of practical tips just like you heard on the show today Learn more about Loop at loriharder.com/loop Get on the waitlist for Mentor Collective Mastermind HERE! Try glōci for 40% off your first order with code HAPPY at checkout - head to getgloci.com FOLLOW Follow me: @loriharder Follow glōci: @getgloci Follow Lia: @lia.garvin