Can organisations repair toxic culture? Two experts say how they would fix the Met Police

Can organisations repair toxic culture? Two experts say how they would fix the Met Police

Author: brucedaisley.com March 15, 2022 Duration: 1:15:50

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In today’s podcast I talk to two guests who have slightly different perspectives on how to fix the culture of the Met Police.


Dr Megan O’Neill is Associate Director at the Scottish Institute for Policing Research. She has extensively studied the police and has worked closely with them - most notably helping to revise a stop and search policy that was found to be failing. She explains the challenges of the job, and how we should think about getting buy in to reform.

Simon Holdaway is Professor emeritus of Criminology at the University of Sheffield. He joined the police after he left school and was promoted to sergeant. His study about the police has explored the culture of the profession and how themes of race could be more effectively tackled. 

While the police (and the Met) might not feel adjacent to your business there are critical lessons about cultural change.


Four lessons of what good culture requires:

  • Space - good culture can't exist when there is no slack in the system
  • Voice - workers need to feel like they are heard (Megan says this is part of 'organisational justice') - this makes workers feel valued
  • Values - explaining what the organisation stands for,
  • Middle management - behind any culture problem there's the need to purge the organisation of cultural misfits - getting the middle management right is the best way to make this take hold


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There’s a conversation happening about how our jobs shape us, and Eat Sleep Work Repeat sits right at the heart of it. Host Bruce Daisley approaches workplace culture not with prescriptive advice, but with genuine curiosity, digging into the science and social dynamics behind why we work the way we do. Each episode feels like a thoughtful exploration, blending research from management, psychology, and sociology with real-world stories. You’ll hear discussions that challenge conventional wisdom about productivity, teamwork, and wellbeing, moving beyond simple fixes to understand the deeper systems at play. This podcast recognizes that improving work isn't just about office perks; it's about examining the rhythms, relationships, and expectations that fill our days. It’s for anyone who has ever wondered how to make their team more resilient, their own work more meaningful, or simply how to disconnect at the end of the day. With millions of listens, it’s become a trusted resource for rethinking the modern work experience. The tone is engaging and accessible, turning complex ideas into practical reflections. For more from Bruce Daisley, visit brucedaisley.com.
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