Mastering Experiential Events, Team Wellness, and ROI Strategy with Cognition

Mastering Experiential Events, Team Wellness, and ROI Strategy with Cognition

Author: Bizzabo September 29, 2025 Duration: 39:48

In this episode of Event Experience by Bizzabo, host Rachel Moore is joined by Gianna Gaudini, Fractional Head of Events at Cognition, to explore how modern event planning is evolving—and why emotional connection is now at the core of successful experiences.

Drawing on her 22+ years in the industry, Gianna unpacks the shift from traditional, tactical events to purpose-driven, human-centric experiences. She shares actionable insights on designing events that spark connection, support team well-being, and deliver measurable business impact.

From embracing multisensory design and spontaneity to aligning ROI with strategic goals, Gianna offers a blueprint for building events that resonate long after they end. You'll also hear her candid thoughts on leadership, team culture, and why psychological safety is the foundation of sustainable success in the high-pressure events world.

In this episode, you'll learn:

  • Why intentional event design and multisensory experiences drive deeper audience engagement

  • How leadership can model wellness and build psychological safety in high-stress teams

  • How to define, track, and optimize ROI that aligns with business outcomes

For transcripts, mentions, and more, visit our website: www.bizzabo.com/podcast/experiential-event-planning-cognition


Ever wondered what really happens behind the curtain of a massive conference or a groundbreaking product launch? Event Experience, presented by Bizzabo, pulls back that curtain entirely. This isn't about abstract theory; it's a direct line to the people who've actually built the stages, managed the chaos, and captivated thousands. Each episode sits down with a different Event Experience Leader, those individuals responsible for shaping how we gather and connect. You'll hear firsthand accounts-the unexpected hurdles, the last-minute saves, and the strategies that turned a simple gathering into a memorable phenomenon. Conversations dive deep into the practical realities of event marketing and management, exploring how to genuinely engage an audience and, crucially, how to define and measure success beyond just ticket sales. The podcast serves as a collective masterclass, distilling hard-won wisdom from the trenches of global events. If you're involved in bringing people together, whether for a corporate function or a sprawling festival, these candid stories and actionable insights will change how you approach your next project. Tune in to learn from the best, so you can leave your own audience talking long after the lights come up.
Author: Language: English Episodes: 100

Event Experience
Podcast Episodes
Creating Sensory-Friendly Event Spaces with Calm Nest Collective [not-audio_url] [/not-audio_url]

Duration: 27:38
In this episode of Event Experience by Bizzabo, host Rachel Moore speaks with Nika Brunet, founder of Calm Nest Collective, about designing sensory-friendly, inclusive event spaces. Nika shares how her background in soci…
How Brella Is Shaping Virtual 2.0 Events [not-audio_url] [/not-audio_url]

Duration: 41:01
In this episode of Event Experience by Bizzabo, host Rachel Moore sits down with Mark Mallchok, event experience strategist and co-founder of Brella. With over 30 years in the industry, Mark shares how events have evolve…
Building Event Success Beyond Tech with Smart Event Academy [not-audio_url] [/not-audio_url]

Duration: 39:10
In this episode of Event Experience by Bizzabo, host Rachel Moore sits down with Jen Santos, Founder of Smart Event Academy, to unpack what truly drives successful events beyond just technology. Drawing on her background…
How On Sale Group Markets Events in the Attention Economy [not-audio_url] [/not-audio_url]

Duration: 27:25
In this episode of Event Experience by Bizzabo, host Rachel Moore speaks with Dawn Farrow, founder of On Sale Group, about the realities of marketing live experiences in today's attention economy. Dawn shares her unconve…
How Devex Uses Events to Shape Brand Reputation and Drive Change [not-audio_url] [/not-audio_url]

Duration: 28:45
In this episode of Event Experience by Bizzabo, host Rachel Moore sits down with Margaret Richardson, Chief of Staff and Senior Director of External Relations at Devex, to explore how events can shape brand reputation an…
Mastering the Art of Emceeing with 360 Degree Emcee [not-audio_url] [/not-audio_url]

Duration: 36:23
In this episode of Event Experience by Bizzabo, host Rachel Moore sits down with Sara Deacon, experienced emcee and CEO of 360 Degree Emcee, to explore the often-misunderstood role of an emcee in delivering standout even…
How Event Pros Can Use AI to Plan Smarter and Work Better with Glean [not-audio_url] [/not-audio_url]

Duration: 31:18
In this episode of Event Experience by Bizzabo, host Rachel Moore welcomes back Chris Duke, Head of Brand Experiences at Glean, for a conversation on how AI is reshaping the events industry. Drawing on his experience lea…