Powering PMA Goals: Workforce

Powering PMA Goals: Workforce

Author: ServiceNow Industries Podcasts October 21, 2022 Duration: 29:40

The President’s Management Agenda (PMA) aims to make every federal job a “good job.” It emphasizes employee engagement at a critical time when many Americans are interacting with government in new ways. It also challenges agency leaders to think differently about recruiting and retention, to look beyond the numbers and build a workforce that reflects the population it serves. In this program we explore the challenges and opportunities to transform the federal workforce and meet or exceed PMA workforce goals.

Appearing on this program with Mimi Geerges, Government Matters Thought Leadership Network:

  • Gen. Larry Spencer, USAF (Ret.), Former Vice Chief of Staff, U.S. Air Force
  • Kevin Brooks, Field CTO and Executive Strategist, Defense and National Security, ServiceNow
  • Catherine Emerson, Chief Human Capital Officer, Department of Justice
  • Jennifer Ackerman, Acting Chief Human Capital Officer, Department of the Interior
  • Elias Hernandez, Chief Human Capital Officer, Small Business Administration

See omnystudio.com/listener for privacy information.


Every Friday, a conversation unfolds that bridges the gap between technology and public service. Federal Fridays with ServiceNow (Government) brings together a rotating group of ServiceNow's own experts and professionals from both the public and private sectors. These discussions go beyond simple product updates, delving into the real-world challenges and opportunities facing government agencies today. You'll hear candid talks about modernizing workflows, improving citizen services, and navigating the unique landscape of federal IT. Each episode in this podcast collection offers a focused look at how digital transformation is actively reshaping government operations, from health and administrative services to policy and beyond. The dialogue is practical and grounded, providing insights that are as applicable to state and local government professionals as they are to federal employees. Tune in for a weekly dose of perspective from those who are building and implementing the tools that keep our institutions running. This is where the mission of public service meets the innovation of the platform, hosted by the ServiceNow Industries Podcasts team.
Author: Language: en-us Episodes: 100

Federal Fridays with ServiceNow (Government)
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