ServiceNow Federal Forum 2023: The Skills Gold Rush - Mining the Untapped Federal Workforce

ServiceNow Federal Forum 2023: The Skills Gold Rush - Mining the Untapped Federal Workforce

Author: ServiceNow Industries Podcasts August 11, 2023 Duration: 33:39

Today’s Federal government only leverages a fraction of its current talent because agencies have no way to see the full range of employee experience and expertise. This untapped potential leads to myriad missed opportunities for the workforce, reduces employee engagement, and increases turnover. Agencies need new, innovative, and agile ways to visualize their “workforce gold.” Join this session to learn how to use skills intelligence to power the Federal workforce and create great employee experiences that inspire mission-critical outcomes.

Featured Speakers:
Kelly Kent, SVP, Global People Operations, ServiceNow
Kimberly Steide, Associate Deputy Assistant Secretary – Human Capital, Department of Health and Human Services

See video recording here: link to YouTube

See omnystudio.com/listener for privacy information.


Every Friday, a conversation unfolds that bridges the gap between technology and public service. Federal Fridays with ServiceNow (Government) brings together a rotating group of ServiceNow's own experts and professionals from both the public and private sectors. These discussions go beyond simple product updates, delving into the real-world challenges and opportunities facing government agencies today. You'll hear candid talks about modernizing workflows, improving citizen services, and navigating the unique landscape of federal IT. Each episode in this podcast collection offers a focused look at how digital transformation is actively reshaping government operations, from health and administrative services to policy and beyond. The dialogue is practical and grounded, providing insights that are as applicable to state and local government professionals as they are to federal employees. Tune in for a weekly dose of perspective from those who are building and implementing the tools that keep our institutions running. This is where the mission of public service meets the innovation of the platform, hosted by the ServiceNow Industries Podcasts team.
Author: Language: en-us Episodes: 100

Federal Fridays with ServiceNow (Government)
Podcast Episodes
ServiceNow Federal Forum 2023: Digital Acceleration: The Next Steps [not-audio_url] [/not-audio_url]

Duration: 30:31
Delivering frictionless citizen services, enhancing workforce efficiency, and empowering secure innovation are all part of the Federal digital transformation agenda. What’s next? Join this session to recognize the substa…
ServiceNow Federal Forum 2023: Keynote - Sue Gordon [not-audio_url] [/not-audio_url]

Duration: 25:49
A 30-year national security leader and former principal deputy director of national intelligence, Sue Gordon joined the 2023 ServiceNow Federal Forum program as this year’s keynote speaker. Being one of the most accompli…
ServiceNow Federal Forum 2023: ServiceNow Executive Welcome & Keynote [not-audio_url] [/not-audio_url]

Duration: 21:03
ServiceNow and Federal innovators are partnering to change how government delivers on its mission. Join ServiceNow executives to discover how we’re accelerating digital transformation so government can better serve the A…
Mission Possible - Centralizing and simplifying risk management [not-audio_url] [/not-audio_url]

Duration: 13:12
Join ServiceNow risk experts Matt Fisher and Hassan Javed as they discuss the evolution of risk management. Acknowledging that risk is becoming increasingly embedded in every facet of the work we do, Matt and Hassan poin…
Powering PMA Goals: Workforce [not-audio_url] [/not-audio_url]

Duration: 29:40
The President’s Management Agenda (PMA) aims to make every federal job a “good job.” It emphasizes employee engagement at a critical time when many Americans are interacting with government in new ways. It also challenge…
Defense One State of the Navy - Supporting the Future Warfighter Today [not-audio_url] [/not-audio_url]

Duration: 16:16
Hear Matt Schmitt, Mission Account Manager, ServiceNow, and Dave McDonald, CIO – Plans and Programs, Naval Computer and Telecommunications Area Master Station, Pacific (NCTAMS PAC), as they explore how the command’s appr…