Stop Delivering a Service. Start Creating an Experience - With Dan Williams

Stop Delivering a Service. Start Creating an Experience - With Dan Williams

Author: Fitness Education Online June 16, 2026 Duration: 49:53
Dan Williams is an accredited exercise physiologist, founder of Perth-based Range of Motion (20 years strong), and business mentor. In this episode he introduces Gobsmack Consulting, a practical framework for turning ordinary client touchpoints into experiences people actually talk about. Most fitness professionals are delivering a good service, but good service is just the cost of entry. Dan walks through how to map every client touchpoint, identify the pits and the forgettable middle, and ...

The Fitness Education Online Podcast is a weekly conversation for those who build their careers in gyms, studios, and training floors. Hosts Jono Petrohilos and Travis Mattern connect directly with the experts-the business strategists, the master coaches, the marketing minds-who understand the unique pressures and opportunities within the fitness industry. This isn't just theory; each episode digs into practical, actionable insights you can use immediately, whether you're fine-tuning a client's technique, streamlining your studio's operations, or finding better ways to connect with your community. As a leading provider of continuing education courses, Fitness Education Online extends that mission into this accessible audio format, creating a vital resource for professional development. You'll hear genuine discussions that cover the full spectrum of running a sustainable practice, from the latest in exercise science and client retention to the realities of entrepreneurship and effective marketing. It’s a podcast designed to meet you where you are in your professional journey, offering the knowledge and perspective needed to not only improve your skills but also to build a more resilient and successful fitness business. Tune in for a direct line to the ideas and strategies shaping the future of personal training, group fitness, and gym ownership.
Author: Language: English Episodes: 50

Fitness Education Online Podcast I For Personal Trainers, Fitness Professionals, Gym Owners & the Fitness Industry
Podcast Episodes
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