Startup Fridays Ep 14: Looking at total customer experience automation-Yellow.ai's Raghu Ravinutala

Startup Fridays Ep 14: Looking at total customer experience automation-Yellow.ai's Raghu Ravinutala

Author: Forbes India - The Startup Fridays Podcast July 9, 2021 Duration: 35:28

A chance discussion over a breakfast meeting with friends about poor customer experience thanks to bad internet connection became the germ for an idea that would become a successful conversational AI-driven platform. Raghu Ravinutala, co-founder and CEO of yellow.ai, the company that built that platform, now has over 700 large companies using its technologies, this includes some of the world’s biggest enterprises across 50 countries


Every Friday, Forbes India-The Startup Fridays Podcast offers a direct line to the minds building India's future. Guided by Forbes India's Technology Editor Harichandan Arakali, each episode is built around a substantive conversation with founders who see the world differently. You'll hear them unpack the real problems they're tackling, which span a remarkable range from ground-level agriculture and space-tech imagery to the complexities of digital finance and venture capital. These aren't abstract discussions; they're practical explorations of how opportunities are identified and seized. The dialogue goes beyond success stories to examine the challenges, pivots, and insights that define the entrepreneurial journey. This podcast provides a consistent, thoughtful look at innovation as it happens, making it a valuable resource for anyone curious about the forces reshaping industries. Tune in weekly for these unfiltered exchanges with the change agents who are not just participating in markets, but actively creating new ones.
Author: Language: English Episodes: 97

Forbes India - The Startup Fridays Podcast
Podcast Episodes
Startup Fridays S5 Ep5: AI for India – how people+ai was born [not-audio_url] [/not-audio_url]

Duration: 39:31
In this episode, Tanuj Bhojwani, head of people+ai, a non-profit effort that’s working to find population-scale applications of artificial intelligence that are relevant to large problems in India, does a quick recountin…