Why not use LoTW?

The other day I witnessed a fellow amateur attempting to guilt another into using LoTW with comments about how their QSO partner would appreciate confirmation via the service, even if they didn't care for it.

Before I continue, if you're unfamiliar, when two amateurs make a contact, or a QSO, with each other, then there's generally a log entry at both ends to record the event. Some amateurs, myself included, save up these contacts and count how many continents, countries, states and other entities are recorded in the log.

Several amateur radio organisations allow you to claim an award for such a record. However, before they accept your word for it, they require confirmation of the contact, something that the amateur community refers to as a QSL. To recap, a QSO is the contact, a QSL is the confirmation of that contact.

Traditionally this was achieved with postcards, known as QSL cards, transported across the globe through various postal services, and coordinated by so-called QSL bureaus, often run by the amateur radio peak body in each country.

With the advent of the Internet, much of this process has turned electronic. LoTW is an example of an electronic QSL service, run by the ARRL, the American Radio Relay League. It's not the only such service, but today I'm looking specifically at the Logbook of The World, or LoTW.

As I said, LoTW is not the only service and anyone telling you that you must use it is selling you something. Now, that's not why I don't use it, and again, you're free to, but you're not required to.

For me there are several issues with LoTW.

Having used it for a period, I feel comfortable in expressing some of its shortcomings, but I note that the last time I used it was almost a decade ago. I'll acknowledge that things might have improved or changed, but I have no evidence to suggest that it did.

Let's start with how it works. You create a log in a specified format, using an application called TQSL you sign that log, ostensibly linking your identity to that log, then you upload that signed log to LoTW and wait for confirmations of contacts with other LoTW users.

Signing is a process where you add information to a file that proves to the recipient that the log was created by you and wasn't modified in transit, which requires that you have a file called a certificate, which is created and sent to you via email by the ARRL, after they've authenticated you.

So, first of all, in my opinion, the level of security is absurd and exceeds that of my bank, or my tax department.

In addition, proving your identity comes with hurdles if you're not in America where an amateur who registers receives a postcard with an authentication code, made possible by the central database held by the FCC.

For everyone else, the ARRL requires that you: "must send a copy of his/her Amateur Radio operating authorization in addition to a copy of one other government-issued document indicating his/her identity", via the post, snail mail, stamp, envelope, the whole thing.

I'd also like to observe that at no time has the ARRL linked your identity to your email address, since they haven't asked for it at any point in the verification process.

If that's not enough of a security nightmare, in Australia and other parts of the world, amateurs no longer hold a personal license, instead they are members of a so-called class license. There's no public record stating my ownership of my callsign, just that it's allocated. With increased privacy concerns, this is happening elsewhere too.

In other words, proving that you are who you say you are is getting increasingly difficult and even if you did, you're sending that information to the ARRL, who you might recall paid a ransom to hackers who infiltrated their network. I've asked and never received a response about what actually happened to the information they continue to hold in relation to me, well that and an email from 2013 which states that "Data is never removed from LoTW."

Even so, let's say that you are comfortable sending your information to the ARRL, the process of signing a certificate requires renewal on a regular basis and if you manage to forget, you have the privilege of starting all over again.

Let's move on. It's important to remember that this process is to confirm a radio contact between two radio amateurs in order to get a piece of paper to hang on your wall saying that you did so. How do you know that the person you made contact with on-air is the same person who confirmed your contact? Radio isn't authenticated in any way, why should the confirmation be? Remember, before the Internet, this was done with postcards.

Security and authentication aside, there's plenty more issues. I hold the callsign VK6FLAB. Several times a year, that callsign is permitted to be AX6FLAB. I like to operate portable in many different locations. Sometimes I sign "/QRP" for low power, generally if the other station is very high power and they're struggling, adding QRP can sometimes act as an incentive to complete the contact. Sometimes I sign Portable, or Mobile, depending on the situation and when I'm moving, I'm not in a specific location.

Why am I raising this you ask?

Well, turns out that you need to make a new location for every single one you're operating from. You also need to register each callsign and each variation, since apparently VK6FLAB and VK6FLAB/QRP are two different stations and if I sign with AX6FLAB, I need to request another certificate.

So, this is increased convenience .. apparently.

Then there's the argument that you're missing out.

Let's get this straight. As far as I can tell, the bulk of LoTW users are American. For me, a contact with America is a single log entry to add to my continent and country list. Tell me again why I should care about this when I'm not in America? There's a list of 340 DXCC entities, which you can buy from the ARRL for $5.95 plus shipping, because of course in this digital age there's a shipping charge.

In other words, this is the ARRL attempting to own the notion of confirming contacts between radio amateurs and in my opinion, being obnoxious about it.

Here's another issue.

If this was really so marvellous, why hasn't any other peak body adopted the Logbook of The World for their system? Why is there not a WIA version, an RSGB one and for each of the various countries who have closed their local QSL bureau due to lack of funding, since the postal burden on them has exploded to become nonviable?

I think that LoTW is a solution looking for a problem, peddled by people who have something to sell and while there was a time that it might have been bleeding edge, that ship has sailed. You're free to use it, but I wouldn't recommend it.

If you have never stepped into this, alternatives to explore include ClubLog, eQSL, QRZ, OQRS and plenty of print on demand QSL card services. And if you're searching, apparently QSL is also Queensland Sugar Limited, so pay attention.

I should also mention that there's SOTA, Summits, POTA, Parks and other On The Air services that will happily take your log and confirm contacts.

Here's a thought, how about we use the fediverse to federate and decentralise the process, or perhaps we might use something as mundane as email.

If you want to use LoTW, by all means, go right ahead, but I won't and if I knew how, I'd get the ARRL to remove all my records from it, mind you, I'd have to trust them at their word, because I can't log in to check.

I'm Onno VK6FLAB