Artificial intimacy: The AI therapist that ended a marriage

Artificial intimacy: The AI therapist that ended a marriage

Author: Financial Times March 4, 2026 Duration: 31:24

When Kirsty turned to a chatbot for help, she was feeling trapped and isolated. Something in her marriage wasn’t right - a constant feeling of tension that would sometimes erupt into arguments, even violence. When she asked ChatGPT for advice, it told her that her relationship with her husband might be abusive. 


In the fourth episode of Tech Tonic: Artificial intimacy, FT tech reporter Cristina Criddle asks if chatbots that can mimic empathy and understanding are ready to replace human therapists. Can chatbots be good for our mental health? And what impact could this have on our human relationships? 


Check out some of the FT’s reporting on this subject on FT.com:

Mental health apps: the AI therapist cannot see you now

Can ChatGPT help with a midlife crisis? 

The problem with AI and ‘empathy’


Artificial Intimacy is presented by Cristina Criddle and produced by Persis Love and Edwin Lane. The executive producer is Flo Phillips. Sound design is by Breen Turner and Sam Giovinco. The FT’s global head of audio is Cheryl Brumley.


The FT does not use generative AI to voice its podcasts.


If you have been affected by the issues raised in this episode, you can reach out to a mental health helpline, such as the 988 Suicide and Crisis Lifeline in the US or Samaritans in the UK. Help for many other countries can also be found at Befrienders Worldwide.


Read a transcript of this episode on FT.com


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From the Financial Times, FT Tech Tonic steps beyond the breathless headlines and gadget launches to explore how technology is fundamentally reshaping our lives, economies, and social structures. This isn't just a series about the latest app; it's a deep, considered examination of the forces driving the digital age and their often unintended consequences. Each episode grapples with the complex interplay between innovation and its real-world impact, drawing on the FT's global reporting expertise to provide clarity and context. You'll hear conversations that dissect the power dynamics in Silicon Valley, investigate the ethical dilemmas of artificial intelligence, and explore how entrepreneurship is being redefined across different cultures. The podcast digs into the substance behind the hype, asking whether emerging technologies truly deliver on their promise to improve society or if they introduce new perils we are only beginning to understand. By weaving together threads from technology, business, and culture, the discussions offer a nuanced perspective that challenges simplistic narratives. Tune in for thoughtful analysis that connects the dots between boardroom strategies, algorithmic biases, and the everyday experiences that define our increasingly connected world.
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