Bloom & Wild’s Story of Gifting Innovation

Bloom & Wild’s Story of Gifting Innovation

Author: Kantar & Saïd Business School, Oxford University November 15, 2023 Duration: 24:47

In this episode of Future Proof Dr Nicki Morley from Kantar talks to Charlotte Langley, the Chief Customer Officer of Bloom & Wild, a leading Direct-to-Consumer (D2C) company that has been revolutionising the way we experience and share flowers and gifts, joins us.

Delve into the fascinating world of Bloom & Wild's success story, guided by their unwavering commitment to innovation.

Charlotte takes us behind the scenes, revealing her pivotal role in shaping Bloom & Wild's customer-centric approach. She shares insights into the company's innovative strategies, how they've adapted to changing customer behaviours, and their relentless pursuit of new opportunities and moments that matter to their customers.

Discover what Bloom & Wild has learned on their journey, the challenges they've encountered, and the secrets behind their remarkable success. If you're curious about the future of D2C and the role of innovation in staying ahead in the market, this episode is a must-listen.


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How do you separate the fleeting trends from the fundamental shifts that will reshape business? Future Proof is a conversation built on that very question, born from a unique partnership between the rigorous academic world of Oxford University's Saïd Business School and the ground-level market intelligence of Kantar. This isn't about quick tips; it's about deeper understanding. Each episode sits down with a leading thinker or practitioner for an honest, nuanced exploration of the forces changing how brands connect with people. You'll hear discussions that cut through the noise, challenging popular assumptions with data and scholarly insight. We examine everything from the practical implications of new technology to evolving consumer behaviors, always with an eye on what it means for long-term strategy. The goal is to provide a clearer, more evidence-based perspective for leaders who want to make decisions that last. Tune in for a podcast that values substance over hype, offering a rare blend of intellectual depth and real-world application to help you think differently about marketing's future.
Author: Language: English Episodes: 100

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