The Future of Advertising in a Retail-Driven AI World

The Future of Advertising in a Retail-Driven AI World

Author: Kantar & Saïd Business School, Oxford University July 9, 2025 Duration: 28:32

From the rise of agentic AI and retail media networks to the evolving role of conversational commerce, the retail ecosystem has transformed in the last few years, opening new opportunities for brand marketers. In this special edition of Future Proof, Wayne Levings, Kantar’s Global Chief Client Officer sits down with Keith Mercier, Vice President of the Worldwide Retail and Consumer Goods Industry at Microsoft.

 

Microsoft is helping brands and retailers stay resilient, agile, and future-ready, all with the help of AI. Whether you're a CMO, brand strategist, or just curious about the future of retail, this episode is packed with insights on how to lead through change and build what’s next. Listen to get the down low on whether every retailer is becoming a media company and how AI copilots are transforming shopper engagement. 


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How do you separate the fleeting trends from the fundamental shifts that will reshape business? Future Proof is a conversation built on that very question, born from a unique partnership between the rigorous academic world of Oxford University's Saïd Business School and the ground-level market intelligence of Kantar. This isn't about quick tips; it's about deeper understanding. Each episode sits down with a leading thinker or practitioner for an honest, nuanced exploration of the forces changing how brands connect with people. You'll hear discussions that cut through the noise, challenging popular assumptions with data and scholarly insight. We examine everything from the practical implications of new technology to evolving consumer behaviors, always with an eye on what it means for long-term strategy. The goal is to provide a clearer, more evidence-based perspective for leaders who want to make decisions that last. Tune in for a podcast that values substance over hype, offering a rare blend of intellectual depth and real-world application to help you think differently about marketing's future.
Author: Language: English Episodes: 50

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