EP51: Planned Disruption.  You Do Not Own the Shopper. With Candace Corlett

EP51: Planned Disruption. You Do Not Own the Shopper. With Candace Corlett

Author: WSL Strategic Retail April 17, 2023 Duration: 31:58
In this episode, Wendy Liebmann talks with Candace Corlett, WSL’s president, about the current state of planned disruption that shoppers have created for themselves, and the resultant impact on brands and retailers. They discuss: How shoppers have created new and dynamic ways to shopThat there is no longer an orderly path to purchaseThe implications for supply chain of people now buying in 40% more places than they did in 2014, including the metaverseThat companies can no longer assume they o...

Ever feel like the retail world is spinning faster than a checkout carousel? Future Shop Podcast with WSL cuts through the noise, offering a grounded yet forward-looking conversation about the forces reshaping how we buy and sell. Hosted by retail strategist and shopping futurist Wendy Liebmann of WSL Strategic Retail, this series provides a passionate, unvarnished view that always starts with the shopper's perspective. Each episode delves into the practical realities and emerging trends that business leaders need to understand, moving beyond theory to actionable insight. You’ll hear Wendy in conversation with a diverse range of voices-from experts in marketing and design to those in insights and education-who all contribute to the evolving retail landscape. Crucially, the WSL team regularly brings exclusive data to the table, sharing findings from their latest proprietary shopper research that highlight what's coming next. This isn't about vague predictions; it's about understanding the tangible shifts in consumer behavior that are actively transforming retail. Tuning into this podcast feels like getting a direct briefing from the front lines, equipping you with a deeper sense of where we're headed and why. For anyone invested in the business of retail, it serves as an essential audio companion for navigating the future, one informed conversation at a time.
Author: Language: en-us Episodes: 100

Future Shop Podcast with WSL
Podcast Episodes
EP17: Retail Keep Up! Hurry Up!, with Paco Underhill [not-audio_url] [/not-audio_url]

Duration: 44:36
Wendy Liebmann and Paco Underhill, founder of Envirosell, the behavioral research company, discuss how retail must respond faster to social change if it is to keep up with shoppers. Wendy and Paco discuss: What shoppers…
EP16: The Color of Retail, with Terry Thomas from Unilever [not-audio_url] [/not-audio_url]

Duration: 43:48
Wendy Liebmann and Terry Thomas, EVP & Chief Customer Officer, Unilever US, discuss how diversity and inclusion are critical to building a modern, socially responsible company that today’s shoppers expect. Wendy and Terr…
EP14: The Future of Retail from a Global View, with Christine Cross [not-audio_url] [/not-audio_url]

Duration: 43:26
In this episode, our own Wendy Liebmann and Christine Cross, UK-based global retail consultant, discuss trends that are already disrupting retail around the world. Wendy and Christine discuss: The impact of channel agnos…
EP12: The New Language of Retail, with Norman De Greve from CVS [not-audio_url] [/not-audio_url]

Duration: 46:43
In this episode our own Wendy Liebmann and Norman De Greve, Chief Marketing Officer at CVS Health, discuss how retail, and companies that sell through retail, need to communicate differently with shoppers today; what’s t…

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