GA 550 | Assessing and Improving an Organization’s Culture with Garrett Delph

GA 550 | Assessing and Improving an Organization’s Culture with Garrett Delph

Author: Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy October 17, 2024 Duration: 34:27

This week’s guest is Garrett Delph. Ron and Garrett discussed Garrett’s company Clarity Ops, his take on continuous improvement, what it means to be emotionally neutral, and more. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • Garrett’s favorite quote (3:53)
  • His background (4:23)
  • How he uses continuous improvement (7:40)
  • What Garrett looks at when he is assessing a client (8:50)
  • How Garrett approaches the “people” side (12:53)
  • Other indicators of areas that need improvement (18:03)
  • What Garrett does when the market is the issue (19:50)
  • Practical tips for becoming more efficient (22:20)
  • What “emotionally neutral” means (27:18)

Podcast Resources

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What Do You Think?

Do you use a slightly less traditional version of continuous improvement that isn’t lean or Six Sigma?


Hosted by Ron Pereira, a lean thinker and co-founder of Gemba Academy, the Gemba Academy Podcast is a deep and practical resource for anyone looking to build a better organization. The conversations here move beyond theory, focusing on the real-world application of methodologies like Lean Six Sigma and Toyota Kata. You’ll hear from practitioners and leaders who share stories from the front lines, detailing how they tackle complex problems, foster genuine productivity, and develop effective teams. Each episode feels like a candid workshop, breaking down concepts into actionable steps you can apply immediately. This isn't about abstract ideals; it's about the tangible work of improvement, from the shop floor to the executive suite. Tune in for a learning experience that challenges conventional wisdom and provides the tools for meaningful change. The Gemba Academy Podcast turns the philosophy of continuous improvement into a clear and accessible path forward for business professionals and educators alike.
Author: Language: en-us Episodes: 100

Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
Podcast Episodes
GA 588 | When Lean Doesn’t Stick with Holly Plaga [not-audio_url] [/not-audio_url]

Duration: 23:10
This week’s guest is Holly Plaga. Ron and Holly discussed why lean doesn’t always take root, the mindset necessary for success, creating a sustainable lean culture, Holly’s “favorite mistake,” and more. An MP3 audio vers…
GA 587 | The Differences Between Six Sigma Belts with John Knotts [not-audio_url] [/not-audio_url]

Duration: 31:26
This week’s guest is John Knotts. Ron and John, a Senior Coach at Gemba Academy, discussed cultural alignment in continuous improvement, the key differences between the various Six Sigma belts, how continuous improvement…
GA 586 | Being Kaizen Ninjas with Kirsten Gallagher and Adam Lawrence [not-audio_url] [/not-audio_url]

Duration: 30:10
This week’s guests are Kirsten Gallagher and Adam Lawrence. Ron, Kirsten, and Adam discussed Kirsten and Adam’s individual backgrounds, what it means to be a “kaizen ninja,” how to handle reluctant participants, and more…
GA 585 | OKRs and Accountability with Philipp Schett [not-audio_url] [/not-audio_url]

Duration: 32:24
This week’s guest is Philipp Schett. Ron and Philipp discussed OKRs, accountability, making structural changes, balancing transparency and autonomy, and more. An MP3 audio version of this episode is available for downloa…
GA 584 | Radical Love Leadership with Mike Schoenberger [not-audio_url] [/not-audio_url]

Duration: 31:21
This week’s guest is Mike Schoenberger. Ron and Mike discussed the concept of “Radical Love Leadership,” improving the human connection at work, his company Sunco’s values, and more. An MP3 audio version of this episode…
GA 583 | Misconceptions About Lean with Alen Ganic [not-audio_url] [/not-audio_url]

Duration: 31:57
This week’s guest is Alen Ganic. Ron and Alen discussed how Alen simplifies complicated topics, the powers of lean beyond manufacturing, dealing with “CAVE” people, and more. An MP3 audio version of this episode is avail…
GA 582 | Living Conditionally vs. Unconditionally with Andy Crocker [not-audio_url] [/not-audio_url]

Duration: 31:17
This week’s guest is Andy Crocker. Ron and Andy discussed Andy’s book, “The Unconditionals,” what it was like working on a project for NASA, the importance of stability, and more. An MP3 audio version of this episode is…
GA 581 | Managing by Influence with James Turk [not-audio_url] [/not-audio_url]

Duration: 29:28
This week’s guest is James Turk. Ron and James discussed James’ book “The Giving Game,” choosing between leadership styles, dealing with personality conflicts, and more. An MP3 audio version of this episode is available…