#655 Civic User Research with Ryan Kurtzman and Gati Wankyo, Long Beach, CA

#655 Civic User Research with Ryan Kurtzman and Gati Wankyo, Long Beach, CA

Author: Engaging Local Government Leaders (ELGL) December 13, 2024 Duration: 55:56

Two guests from the City of Long Beach, California joined the podcast to discuss civic user research. Ryan Kurtzman is the Technology Partnerships Officer and Gati Wankyo is a Training Coordinator. They discussed how civic user research helps the City to improve digital services and technology. They also shared examples of the research in practice and information on the learning cohort.

Host: Meredith Reynolds


Ever wonder who actually keeps your city running or what it takes to turn a policy idea into a reality on your street? GovLove-A Podcast About Local Government pulls back the curtain, offering genuine conversations with the people dedicated to public service. Produced by Engaging Local Government Leaders (ELGL), this series moves beyond headlines and council meetings to focus on the human stories behind local governance. Each episode features a different voice from the civic ecosystem, whether it's a seasoned City Manager navigating a budget crisis, a Mayor championing a new initiative, or an intern bringing fresh perspective to a longstanding challenge. The discussions delve into the practicalities of their professions, the policies they craft and implement, and the personal motivations that drive their work. You'll hear about both the triumphs and the setbacks, providing a nuanced, ground-level view of how communities function and evolve. This isn't a theoretical lecture; it's a collection of candid interviews that reveal the problem-solving, passion, and occasional paperwork that define local government. Tuning into this podcast feels like grabbing coffee with someone who knows the inside story, offering listeners a deeper appreciation for the often-unseen efforts that shape our daily lives. If you're curious about civic engagement, considering a public sector career, or simply want to understand the mechanics of your own town, these conversations provide an essential and engaging listen.
Author: Language: English Episodes: 100

GovLove - A Podcast About Local Government
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