Tech, Behavioral Science & Human Connection: How AdhereHealth Improves Member & Patient Health

Tech, Behavioral Science & Human Connection: How AdhereHealth Improves Member & Patient Health

Author: John Lynn June 2, 2026 Duration: 16:18

The Empty Promise of Automated Outreach and The Messy Reality of Human Connection.

Healthcare relies too heavily on automated text messages to fix complex human problems. People do not skip their medications just because they are forgetful.

Chandra Osborn, Chief Experience Officer at AdhereHealth, breaks down what actually works to keep patients on track. She shares how her team moves beyond simple nudges to address real world barriers like food insecurity and caregiving stress. You will learn how the right mix of technology and human empathy directly impacts patient outcomes and Star ratings.

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Learn more about AdhereHealth at https://adherehealth.com/

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For anyone navigating the complex and ever-evolving world of healthcare technology, Healthcare IT Today Interviews offers a direct line to the people shaping its future. Host John Lynn sits down with leading experts, moving beyond theory to explore the real-world applications and challenges they face every day. This isn't about surface-level news; it’s a series of deep, conversational explorations. You’ll hear firsthand accounts about implementing and optimizing electronic health records, the critical balance between data security and patient privacy, and how analytics are transforming patient care. The discussions naturally cover the practicalities of telehealth, the nuances of healthcare communication systems, and the many other technologies redefining clinical and administrative workflows. Each episode of this podcast pulls back the curtain on the front lines, providing clarity and insight that’s both substantive and accessible. Tune in for honest perspectives on where healthcare IT has been, the problems being solved right now, and what’s coming next.
Author: Language: English Episodes: 100

Healthcare IT Today Interviews
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