AI Amplified: AI in Patient Communication and Experience, with Dr. Justin Schrager

AI Amplified: AI in Patient Communication and Experience, with Dr. Justin Schrager

Author: Healthcare NOW Radio and Podcast Network - Radio and Podcasts for the Healthcare Industry March 31, 2026 Duration: 36:12
S1E10: AI in Patient Communication and Experience, with Justin Schrager, MD, Co-founder and Chief Medical Officer of Vital On this episode, host Dr. Heather Bassett welcomes Dr. Justin Schrager, emergency medicine physician and co-founder of Vital, discussing the gap that inspired his company: patients navigating complex healthcare settings with little context, clarity, or communication. Justin explains how Vital evolved from operational AI in emergency departments to patient-facing technology that helps people understand wait times, procedures, and even their own radiology reports — in plain language. Justin and Heather explore how early adoption of generative AI enabled Vital to translate complex clinical data into information patients can actually use, backed by published research on safety and quality. Justin reveals why physician involvement in AI development is non-negotiable, how patients are already turning to tools like ChatGPT to interpret their care in real time, and what the AI Care Standard initiative aims to do about it. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Tune into the Healthcare NOW Radio Podcast Network for a deep and ongoing conversation about the forces reshaping medicine. This isn't just a single show, but a curated collection of podcasts featuring genuine discussions with the people driving change. You'll hear from established thought leaders and the field's most influential voices as they break down complex topics, from the practical implementation of telehealth and the critical importance of data security to the evolving policies and breakthrough innovations in biotech and pharma. Each episode goes beyond the headlines to explore what new technologies, value-based care models, and interoperability standards actually mean for professionals on the ground. Whether you're focused on health IT, compliance, med tech, or broader industry trends, this network provides a essential audio hub. It's where the healthcare industry tunes in to understand its own future, offering clarity on everything from daily operational challenges to long-term strategic shifts. Discover a podcast that serves as your direct line to the expertise and debates defining modern healthcare.
Author: Language: English Episodes: 100

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