EP949: The coming of the agent-to-agent conversation economy

EP949: The coming of the agent-to-agent conversation economy

Author: IBS Intelligence Podcasts | A Cedar Consulting Unit January 14, 2026 Duration: 13:55
Kevin Flood, Director of Payments Ecosystem Strategy, FIS For years, banks have been pouring money into app development, yet the next revolution in customer interaction may not happen in an app at all. A global shift is underway towards conversational finance – where relationships begin and end in a message thread. Consumers don’t want to download another app, they want to chat, ask and act. Robin Amlôt of IBS Intelligence has been in conversation with Kevin Flood, Director of Payments Ecosys...

Tune in for direct conversations with the people actively shaping the future of money. IBS Intelligence Global FinTech Interviews sits down with founders, executives, and visionaries from across the financial technology landscape, offering a rare, unfiltered look at their journeys. Each episode moves beyond the press release to explore the real-world strategies being deployed, the unexpected hurdles encountered, and the genuine insights gained from building in this fast-paced sector. You’ll hear firsthand accounts from leaders who are not just analyzing trends but are on the ground implementing new systems, forging partnerships, and navigating regulatory shifts. This podcast, presented by IBS Intelligence Podcasts, part of Cedar Consulting, serves as an audio companion to their deep industry analysis, providing context and personality to the forces driving global change. Whether you're in banking, payments, investment tech, or simply fascinated by the intersection of finance and innovation, these discussions deliver substance and perspective, connecting the dots between today's decisions and tomorrow's financial ecosystem. It’s a chance to listen in on the candid stories behind the headlines, straight from the source.
Author: Language: en-us Episodes: 100

IBS Intelligence Global FinTech Interviews
Podcast Episodes
EP918: The mass affluent future of digital wealth management [not-audio_url] [/not-audio_url]

Duration: 10:38
Ziad Mabsout, Co-Founder & CEO, Vennre WealthTech has evolved from offering simple portfolio dashboards to full-service, AI-powered advisory platforms that are democratising private market access as a mainstream investme…
EP915: Banking on a ‘living’ anti-fraud system [not-audio_url] [/not-audio_url]

Duration: 14:12
Rivi Varghese, CEO, Clari5 – a Perfios Company The menace of fraud in the financial ecosystem is no longer a static problem that can be tackled with static solutions. Periodic updates are artifacts of the past. What is n…
EP914: Human in the loop – rethinking trade ops workforce [not-audio_url] [/not-audio_url]

Duration: 9:23
Andrew Dalton, VP Sales Europe, Cleareye.ai Banks’ trade operations are evolving and are under greater pressure than ever before. Documentation is more complex and regulatory scrutiny more intense. Andrew Dalton, VP Sale…
EP913: India’s Credit Cards Enter a Digital-First Future [not-audio_url] [/not-audio_url]

Duration: 12:35
Varun Dudeja, Head of Business Development APAC, Pismo India’s credit ecosystem is undergoing a digital-first transformation, with issuers navigating modernisation, compliance, and scalability as embedded finance and pla…
EP911: The right way to implement AI [not-audio_url] [/not-audio_url]

Duration: 11:33
Scott Barronton, Chief Information Security Officer, Diebold Nixdorf AI in financial_services is beginning to move from promise to practical implementation. But, as Scott Barronton, CISO of Diebold Nixdorf, warns, organi…
EP912: How to manage insider cybersecurity threats [not-audio_url] [/not-audio_url]

Duration: 10:10
Will Ashford-Brown, Director Strategic Insights, Heligan Group It has been suggested that more than a third of businesses globally are affected every year by insider threats – it is the cybersecurity issue that not enoug…