Indie Business Podcast
Welcome to Episode 63 of the Indie Business Podcast! Today's Maker Story introduces you to Kayla Fioravanti of Ology Essentials and Work+Shop Create outside Nashville, Tennessee. For many of you, this may be a re-introduction, since Kayla has been a guest on Indie Business Podcast a few years back when her business was going in a different direction. If you missed it, you can listen to that episode here. Today, Kayla is in the midst of a massive shift, and this episode will be useful to you if your business (and your life!) is encountering shifts of its own. I highly recommend that you listen to my previous interview with Kayla so you can get a really good foundation for how she got where she is today.

Kayla is a serial entrepreneur, having sold one business several years ago, and then taking a little break while her children were in their early teen years, and today, launching two new brands at the same time. Kayla has a wealth of insight and experience, and she drops some really great golden nuggets in this episode. Enjoy my interview with Kayla NOW!
Here are the topics discussed in this episode, with time stamps to help you find the information that most interests you:
Kayla Fioravanti, Ology Essentials and Work+Shop Create
In this episode, Kayla and I mentioned the following resources.
I love Kayla's advice that we test, test, test, and then test again a new website before it goes live. Of course, there will always be something to fix … I've launched enough websites to know that … but the big things should not go sideways because you can test them in advance. Avoid a lot of new site launch hassle by over testing rather than under testing.
Kayla mentioned that one of the main reasons why investors and buyers were interested in the business she sold a few years back is because she was genuine about the mistakes she had made in business. As Kayla said, no serious investor is going to be really interested in your brand if you have always done everything right. Failure allows you to show that you are teachable, and that you can bounce back when things don't go your way. And in business, we all know that things absolutely eventually do NOT go your way.
Kayla shared the importance of showing up in person for your customers, and not just leaving engagement to automation or even qualified assistants. You cannot have meaningful conversations with your target audience if you are not there to lead the discussions and to guide them as they make buying decisions where your brand is concerned.
If you want to binge listen to previous episodes, you can do that here.
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The post Maker Stories: Episode 63: Kayla Fioravanti of Ology Essentials and Work+Shop Create [Podcast] appeared first on Indie Business Network®.