The 8 Laws of Employee Experience: How to Build a Future-Ready Organization, reviewed The 8 Laws of Employee Experience: How to Build a Future-Ready Organization, reviewed

By Phoebe Nieves & Simon Cocking. We look at The 8 Laws of Employee Experience, see more about this book here.
This book comes at an interesting time, with a push back from some employers, HR departments and companies who feel that meeting the demands of employees have become too high. Initially when reading this book, we were wondering if there was an anti-woke agenda even being laid down here. Naturally in a period of flux and discourse between different generational needs, perspectives, and goals, it is a tricky path to navigate. Do new entrants have unrealistic expectations from what work should be offering them. At the same time, for employers, it can feel like the amount of time necessary to be expended, to get people up to speed, and delivering a suitable level of work done in return for renumeration offered, is seriously challenging.
Jacob Morgan does a good job of finding a wide range of opinions and perspectives to help the reader navigate this challenging subject. The story of his own grandfather, newly arrived in the US, Georgian, barely speaking English, but clearly determined to work hard and return the faith in the first person who would hire him, is a smart, logical, and relevant anecdote. Immigrants are often some of the best hires, they want to work, have moved heaven and earth to even be in their new country, therefore they could be some of your best hires. It is unfortunate we live in a time where it is an easy, lazy, cheap trick to demonize those that look or sound different to us, when they may be a fantastic future asset to your company.
Morgan aims to take through the nuances of how to find the best people people for your business, and to then continue to ensure there is value for all parties. Companies with the best retention rates are always to be looked at, and to also have an open door for returning ex-employees too, as they can then bring even more value. Therefore holistic attitudes and approaches can often bring more, and better value for the company and those who work for you, both now, in the past, and in the future. This was a thought provoking read, and one that will reward return visits too.
More about the book here
Organizations around the world have lost their way. It's time to get back to basics and focus on what really drives people and performance.
In chasing talent, organizations have turned employee experience into an entitlement culture – lavishing perks without accountability, lowering standards in the name of empathy, and confusing short-term fixes with long-term solutions. The result? Performance suffers, leaders are scared to lead, and culture drifts.
The 8 Laws of Employee Experience is a reset, a new framework to build a future-ready organization in an AI driven world. Best-selling author and professionally trained futurist Jacob Morgan shows that employee experience must return to its core: a value exchange where employees contribute, grow, and lead, and where organizations enable them to thrive. Based on over 100 CHRO interviews at companies like Verizon, Delta, Hilton, IBM,and LVMH, Morgan lays out eight unshakeable laws that form the new operating system for the future of work.
This book isn't just about where we are today – it's about where employee experience is going over the next decade, and how leaders can design the future instead of being dragged into it.
After reading this book you'll learn how to:
Separate signal from noise in an era of trend-chasing with the STEEPLE methodology
Discover the eight laws required to build a future-ready organization and how to implement them
Use futurist frameworks like the Cone of Possibilities to map out multiple employee experience scenarios
Conduct a future-ready audit to see where your company stands today and where it must go next
Explore the five potential futures of employee experience and how to steer your organization towards the right one
Challenge the myth that employee experience is about making people happy
Combining...