Lyft Settles Disability Rights Case, Ups Service Animal Protection
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Lyft settles nationwide case for disability rights, agrees to better driver training and app improvements. College student Tori Andres, who faced refusals for her guide dog, receives $63,000 settlement. Lyft drivers now face deactivation for refusing service to riders with service animals, wheelchairs, or low vision. Human rights leaders urge all companies to review policies.
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