AI as Dumb Waiter 2.0: Douglas Rushkoff on How Smart Technology Isn't Quite as Smart as It Claims
Douglas Rushkoff has spent decades warning how each new digital technological “revolution” has promised liberation but actually only compounds social and economic injustice. Six months after describing AI to me as the "first native app for the internet," the New York City media theorist and author returns with a provocative historical parallel: AI as the next "dumb waiter." Just as Thomas Jefferson's mechanical food elevator appeared automated but relied on hidden slave labor, today's artificial intelligence presents itself as magical automation while depending on vast networks of invisible human workers in developing nations like Kenya and the Philippines. Rushkoff argues that slowing down AI development—not accelerating it—might be our most revolutionary act. And that successfully harnessing AI to our needs and desires might represent our "last chance" to rewrite society.
1. AI is the "Dumb Waiter 2.0" - Like Jefferson's mechanical food elevator that appeared automated but depended on hidden slave labor, AI presents itself as magical automation while relying on invisible human workers. "So today you see AI is pitched to us as if you just put out a query and something comes back and there's been no human involved. There's tons of humans... it's not without humans, it's just that the human labor is hidden."
2. The "Pedal-to-the-Metal" AI Deployment is Actually Reactionary - Tech billionaires pushing for rapid AI development aren't revolutionaries but reactionaries. "The tech bros who seem to want the most rapid deployment of this stuff... They are not the revolutionaries. They are the reactionaries. The reason they want to do this pedal to the metal, rapid deployment of AI is to prevent change."
3. Jobs Were Invented and Can Be Reinvented - Employment as we know it was artificially created and can be reimagined. "Jobs were invented. Jobs were invented in the 11th and 12th century. When the charter monopoly came and said you're not allowed to be in business for yourself... jobs were invented. It means they can be reinvented or the economy can be re-invented."
4. We Have a "Last Chance" Window of Opportunity - AI represents a brief moment when fundamental change is possible. "There's also the same opportunity, which is why I'm excited that same 1991/92/93 opportunity, there's a new technology that hasn't quite settled, the clay is still really wet. And the possibilities are really are wide and many."
5. Slowing Down AI Development is More Revolutionary Than Speeding It Up - Rather than rushing deployment, we need time for thoughtful implementation. "What if we slow down enough to have distributed access to this technology? To look at more environmental ways of doing it... but really look at what do we want to do and have enough time to... ask deeper questions."
Keen On America is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.
This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit keenon.substack.com/subscribe
Why Our Fear of Technology Is Nothing New—And Why That Should Give Us Hope: From Cuckoo Clocks to ChatGPT
Not Even God Can Judge Tupac Shakur: How a White Suburban Sportswriter Found the Humanity and Tragedy Behind Hip-Hop’s Most Misunderstood Star
Fighting to Tell the Truth: Why every Film about War is an Anti-War Film
Between the River and the Sea: American Jews and the Soiling of the Zionist Dream
The Vinci Code: How AI is Turning Everyone into James Bond
Huawei vs Ericsson: How Huawei Turned Sweden's "Neutral" Tech Advantage Into a Cold War Liability
How Smart is the MAGA Intelligentsia? The Professors, Philosophers, and Trolls who Transformed Rage into a Winning Political Ideology
This Is Not a Browser—Did René Magritte Really Predict the End of the Web Age?
The Panic of the Intellectuals: From Ezra Pound to the Trumpagies of Today
How to Choke Your Enemy: Why America Turned the World Economy into its Weapon of Global Domination
All Religions Are Absurd Because We Are Absurd: How the Internet is Creating the First New Form of Religious Community in 250,000 Years
Why the Real Road to Serfdom Runs Through Silicon Valley: Tim Wu on the Extractive Economics of Platform Capitalism
Are We Still Fighting the Hundred Years War? Why Joan of Arc, Agincourt, and the Black Death Aren't Quite Dead