AI as Dumb Waiter 2.0: Douglas Rushkoff on How Smart Technology Isn't Quite as Smart as It Claims
Douglas Rushkoff has spent decades warning how each new digital technological “revolution” has promised liberation but actually only compounds social and economic injustice. Six months after describing AI to me as the "first native app for the internet," the New York City media theorist and author returns with a provocative historical parallel: AI as the next "dumb waiter." Just as Thomas Jefferson's mechanical food elevator appeared automated but relied on hidden slave labor, today's artificial intelligence presents itself as magical automation while depending on vast networks of invisible human workers in developing nations like Kenya and the Philippines. Rushkoff argues that slowing down AI development—not accelerating it—might be our most revolutionary act. And that successfully harnessing AI to our needs and desires might represent our "last chance" to rewrite society.
1. AI is the "Dumb Waiter 2.0" - Like Jefferson's mechanical food elevator that appeared automated but depended on hidden slave labor, AI presents itself as magical automation while relying on invisible human workers. "So today you see AI is pitched to us as if you just put out a query and something comes back and there's been no human involved. There's tons of humans... it's not without humans, it's just that the human labor is hidden."
2. The "Pedal-to-the-Metal" AI Deployment is Actually Reactionary - Tech billionaires pushing for rapid AI development aren't revolutionaries but reactionaries. "The tech bros who seem to want the most rapid deployment of this stuff... They are not the revolutionaries. They are the reactionaries. The reason they want to do this pedal to the metal, rapid deployment of AI is to prevent change."
3. Jobs Were Invented and Can Be Reinvented - Employment as we know it was artificially created and can be reimagined. "Jobs were invented. Jobs were invented in the 11th and 12th century. When the charter monopoly came and said you're not allowed to be in business for yourself... jobs were invented. It means they can be reinvented or the economy can be re-invented."
4. We Have a "Last Chance" Window of Opportunity - AI represents a brief moment when fundamental change is possible. "There's also the same opportunity, which is why I'm excited that same 1991/92/93 opportunity, there's a new technology that hasn't quite settled, the clay is still really wet. And the possibilities are really are wide and many."
5. Slowing Down AI Development is More Revolutionary Than Speeding It Up - Rather than rushing deployment, we need time for thoughtful implementation. "What if we slow down enough to have distributed access to this technology? To look at more environmental ways of doing it... but really look at what do we want to do and have enough time to... ask deeper questions."
Keen On America is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.
This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit keenon.substack.com/subscribe
Dimitris Xygalatas: How Seemingly Senseless Acts Make Life Worth Living
Anna DeForest: How American Medicine, With Its Reliance on the Scientific "Data," Does Such a Bad Job of Dealing With Life's Greatest Mystery: Death
Mia Baytop Russell: How to Confront Corporate Burnout and Make Work Meaningful Again
Benjamin Cunningham: The Wife-Swapping Czech Double Agent Whose Sad Saga Captured the Nihilism of the Cold War Era
Phillip Levine: Why Biden's Student Debt Forgiveness Proposal Isn't the Solution to the Real Economic Injustices of the American College System
Christian Busch: Is the "Serendipity" of "Good Luck" Just More Neo-Liberal Pseudo-Science From Our Business School Elite?
Linda Villarosa: Why Racism Is the Deadliest Pandemic Afflicting Both African-American Lives and the Health of the Nation
Linda Kinstler: On How We Remember the Holocaust
Gary Weiss: What Donald Trump Might Have Learned From the Real-Life Story of Crazy Eddie
Anya Kamenetz on The Stolen Year: Kids, Covid, and the Catastrophic Cost of the Pandemic
William Deresiewicz: Can a Critic of "Wokeness" Really Be Genuinely Liberal or Progressive?
Sinclair McKay on Berlin: Life and Death in the City at the Center of the 20th-Century World
Dan Bouk on Reading Between the Data: Revealing the Hidden Stories of Race, Gender, and Sexuality in the U.S. Census