AI as Dumb Waiter 2.0: Douglas Rushkoff on How Smart Technology Isn't Quite as Smart as It Claims
Douglas Rushkoff has spent decades warning how each new digital technological “revolution” has promised liberation but actually only compounds social and economic injustice. Six months after describing AI to me as the "first native app for the internet," the New York City media theorist and author returns with a provocative historical parallel: AI as the next "dumb waiter." Just as Thomas Jefferson's mechanical food elevator appeared automated but relied on hidden slave labor, today's artificial intelligence presents itself as magical automation while depending on vast networks of invisible human workers in developing nations like Kenya and the Philippines. Rushkoff argues that slowing down AI development—not accelerating it—might be our most revolutionary act. And that successfully harnessing AI to our needs and desires might represent our "last chance" to rewrite society.
1. AI is the "Dumb Waiter 2.0" - Like Jefferson's mechanical food elevator that appeared automated but depended on hidden slave labor, AI presents itself as magical automation while relying on invisible human workers. "So today you see AI is pitched to us as if you just put out a query and something comes back and there's been no human involved. There's tons of humans... it's not without humans, it's just that the human labor is hidden."
2. The "Pedal-to-the-Metal" AI Deployment is Actually Reactionary - Tech billionaires pushing for rapid AI development aren't revolutionaries but reactionaries. "The tech bros who seem to want the most rapid deployment of this stuff... They are not the revolutionaries. They are the reactionaries. The reason they want to do this pedal to the metal, rapid deployment of AI is to prevent change."
3. Jobs Were Invented and Can Be Reinvented - Employment as we know it was artificially created and can be reimagined. "Jobs were invented. Jobs were invented in the 11th and 12th century. When the charter monopoly came and said you're not allowed to be in business for yourself... jobs were invented. It means they can be reinvented or the economy can be re-invented."
4. We Have a "Last Chance" Window of Opportunity - AI represents a brief moment when fundamental change is possible. "There's also the same opportunity, which is why I'm excited that same 1991/92/93 opportunity, there's a new technology that hasn't quite settled, the clay is still really wet. And the possibilities are really are wide and many."
5. Slowing Down AI Development is More Revolutionary Than Speeding It Up - Rather than rushing deployment, we need time for thoughtful implementation. "What if we slow down enough to have distributed access to this technology? To look at more environmental ways of doing it... but really look at what do we want to do and have enough time to... ask deeper questions."
Keen On America is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.
This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit keenon.substack.com/subscribe
Dan Hampton: Why the World Owes America a Great Debt For Its Participation in the Second World War
Azeem Azhar: Why, In an Age of Exponential Technological Change, Does So Little Seem to Change in Politics?
Lisa Lewis: Why the Crisis of Teenage Anxiety Might Begin and End With Sleep Deprivation
Mark Lee Gardner: Rather Than Jefferson or Washington, Should Americans Be Celebrating Indigenous Leaders Like Crazy Horse and Sitting Bull As Their Greatest Historical Figures?
Chris Stokel-Walker on a Digital Brave New World: Are We Entertaining Ourselves to Death on TikTok?
Gian Volpicelli on the Crypto-Crash and Why the Party Might Finally Be Over
Stephen Wertheim: Why Joe Biden Should Be Supporting Sovereignty and Not Democracy in Ukraine
Bob Keefe: Can American Capitalism Really Be an Ally in the War Against Climate Change?
Introducing Intelligence Squared US
Britt Halvorson: How to Reimagine White Supremacy in the Heartland of the American Midwest
Garrett Graff: How Are Watergate and the January 6th Insurrection Similar? Nixon and Trump's Shared Paranoia and Isolation From the Outside World
Emma Jacobs: How Do We Define Adulthood in a Time When We've Created a Cult of Childhood?
Ewen Spencer on What Writers and Photographers Have in Common