AI as Dumb Waiter 2.0: Douglas Rushkoff on How Smart Technology Isn't Quite as Smart as It Claims
Douglas Rushkoff has spent decades warning how each new digital technological “revolution” has promised liberation but actually only compounds social and economic injustice. Six months after describing AI to me as the "first native app for the internet," the New York City media theorist and author returns with a provocative historical parallel: AI as the next "dumb waiter." Just as Thomas Jefferson's mechanical food elevator appeared automated but relied on hidden slave labor, today's artificial intelligence presents itself as magical automation while depending on vast networks of invisible human workers in developing nations like Kenya and the Philippines. Rushkoff argues that slowing down AI development—not accelerating it—might be our most revolutionary act. And that successfully harnessing AI to our needs and desires might represent our "last chance" to rewrite society.
1. AI is the "Dumb Waiter 2.0" - Like Jefferson's mechanical food elevator that appeared automated but depended on hidden slave labor, AI presents itself as magical automation while relying on invisible human workers. "So today you see AI is pitched to us as if you just put out a query and something comes back and there's been no human involved. There's tons of humans... it's not without humans, it's just that the human labor is hidden."
2. The "Pedal-to-the-Metal" AI Deployment is Actually Reactionary - Tech billionaires pushing for rapid AI development aren't revolutionaries but reactionaries. "The tech bros who seem to want the most rapid deployment of this stuff... They are not the revolutionaries. They are the reactionaries. The reason they want to do this pedal to the metal, rapid deployment of AI is to prevent change."
3. Jobs Were Invented and Can Be Reinvented - Employment as we know it was artificially created and can be reimagined. "Jobs were invented. Jobs were invented in the 11th and 12th century. When the charter monopoly came and said you're not allowed to be in business for yourself... jobs were invented. It means they can be reinvented or the economy can be re-invented."
4. We Have a "Last Chance" Window of Opportunity - AI represents a brief moment when fundamental change is possible. "There's also the same opportunity, which is why I'm excited that same 1991/92/93 opportunity, there's a new technology that hasn't quite settled, the clay is still really wet. And the possibilities are really are wide and many."
5. Slowing Down AI Development is More Revolutionary Than Speeding It Up - Rather than rushing deployment, we need time for thoughtful implementation. "What if we slow down enough to have distributed access to this technology? To look at more environmental ways of doing it... but really look at what do we want to do and have enough time to... ask deeper questions."
Keen On America is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.
This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit keenon.substack.com/subscribe
episode 2132: Elle Reeve on how the darkest corners of the internet have poisoned society and captured American politics
Episode 2131: Laurent Dubreuil's creative answer to whether AI can think creatively
Episode 2130: Renee DiResta on our Invisible Rulers Who Turn Lies into Reality
Episode 2129: Niobe Way on America's Crisis of Masculinity
Episode 2128: Peter Hessler on what life is really like in Xi's China
Episode 2127: Andrew O'Hagan goes up the Caledonian Road in search of Truth, Justice and a Man in Blue
Episode 2126: Daniel Silva on why the Criminal Rich Collect the Masterpieces of Van Gogh, Vermeer and Picasso
Episode 2125: Mike Maples on how to Break Patterns and Invent the Future
Episode 2124: Jeremy Kahn's Survival Guide for our AI Future
Episode 2123: Mara Kardas-Nelson Reveals the Seductive Promise of Microfinance
Episode 2122: Is the AI Tech Boom of the 2020s a Repeat of the Wall Street Mania of the Roaring 1920s?
Episode 2121: PR exec Phil Elwood confesses to building a "counter-narrative" for some of the worst humans on the planet
Episode 2120: Simon Reynolds on reasons to be cheerful about the AI cultural revolution